Delays at Doncaster lba4 ?
Hi, is there currently a delay at Doncaster ( LBA4) ?
My last FBA shipments were marked as delivered by UPS over14 days ago and has still not been checked in.
Have 3 shipments waiting for over 2 weeks. Can’t sell items until it’s unpacked. Really frustrating.
BHX4 unpacks in under 24 hours normally.
Thanks
Spencer_Amazon
Hello @Seller_WyYAUciQTb1dR, @Seller_EEsC3TXT2hJlF, @Seller_3A5QP5C55qYLn,
I have contacted our partner team to find out what is happening with your shipments.
We will stay in touch.
Regards, Spencer
35 replies
Seller_EEsC3TXT2hJlF
.Mine still not checked in either, starting to think this could be my first lost shipment
Spencer_Amazon
Hello @Seller_EEsC3TXT2hJlF,
I sent an email yesterday to your personal email account.
Regards, Spencer
Spencer_Amazon
Hello @Seller_WyYAUciQTb1dR, @Seller_EEsC3TXT2hJlF, @Seller_3A5QP5C55qYLn,
I have contacted our partner team to find out what is happening with your shipments.
We will stay in touch.
Regards, Spencer
Seller_EEsC3TXT2hJlF
Hi Spencer, thanks for your help in this matter. The email yesterday did not come through. But thank you for chasing this up.
Seller_WyYAUciQTb1dR
any news yet Spencer please ?
Still missing those 2 deliveries.
Seller_WyYAUciQTb1dR
any update fizzy ?
Mine are both up for being able to be investigated tomorrow. Will let you know if that does anything.
Seller_EEsC3TXT2hJlF
Sadly no, could be the first lost shipment. I've sent 3 more to Doncaster this week. Does not fill me with much confidence right now. Good luck, keep me informed
Seller_WyYAUciQTb1dR
sent one to lba4 on Thursday and it’s been unpacked today. 👍
There is another ‘discussion’ active at moment with somebody else who has a delivery gone missing (to lba4) this month. Will be interesting to see what sort of investigation takes place to find my missing boxes.
Spencer_Amazon
Hello @Seller_WyYAUciQTb1dR, @Seller_EEsC3TXT2hJlF, @Seller_3A5QP5C55qYLn,
Our partner team instructed me to wait until your shipments were coded closed before any action could be taken.
And now I have an update for you.
Good news for @Seller_3A5QP5C55qYLn, your status has changed to RECEIVING.
@@Seller_WyYAUciQTb1dR, @Seller_EEsC3TXT2hJlF, your shipments state Closed with discrepancies.
The team is requesting for you to use the tools within the "Contents" tab to request an investigation.
Let me know if I can be of more assistance.
Regards, Spencer
Seller_WyYAUciQTb1dR
thanks Spencer
Both deliveries have been under investigation since 5th march.
Was contacted this morning for extra invoice information and have replied.
Will let you know what happens next.
Spencer_Amazon
Glad to hear @Seller_WyYAUciQTb1dR,
Please keep me posted.
Have a nice weekend.
Regards, Spencer
