Delays at Doncaster lba4 ?
Hi, is there currently a delay at Doncaster ( LBA4) ?
My last FBA shipments were marked as delivered by UPS over14 days ago and has still not been checked in.
Have 3 shipments waiting for over 2 weeks. Can’t sell items until it’s unpacked. Really frustrating.
BHX4 unpacks in under 24 hours normally.
Thanks
Delays at Doncaster lba4 ?
Hi, is there currently a delay at Doncaster ( LBA4) ?
My last FBA shipments were marked as delivered by UPS over14 days ago and has still not been checked in.
Have 3 shipments waiting for over 2 weeks. Can’t sell items until it’s unpacked. Really frustrating.
BHX4 unpacks in under 24 hours normally.
Thanks
Spencer_Amazon
Hello @Seller_WyYAUciQTb1dR, @Seller_EEsC3TXT2hJlF, @Seller_3A5QP5C55qYLn,
I have contacted our partner team to find out what is happening with your shipments.
We will stay in touch.
Regards, Spencer
35 replies
Seller_EEsC3TXT2hJlF
.Mine still not checked in either, starting to think this could be my first lost shipment
Seller_EEsC3TXT2hJlF
Hi Spencer, I can't see your private message?
Seller_WyYAUciQTb1dR
hi Spencer
Thanks for your offer of help. Shipments are FBA15HRX5ZJ9 and FBA15HRWYZTW
Both have been there for almost 3 weeks.
Many thanks
Russell
Spencer_Amazon
Hello @Seller_EEsC3TXT2hJlF,
I sent an email yesterday to your personal email account.
Regards, Spencer
Spencer_Amazon
Hello @Seller_WyYAUciQTb1dR, @Seller_EEsC3TXT2hJlF, @Seller_3A5QP5C55qYLn,
I have contacted our partner team to find out what is happening with your shipments.
We will stay in touch.
Regards, Spencer
Seller_EEsC3TXT2hJlF
Hi Spencer, thanks for your help in this matter. The email yesterday did not come through. But thank you for chasing this up.
Seller_WyYAUciQTb1dR
any news yet Spencer please ?
Still missing those 2 deliveries.
Seller_WyYAUciQTb1dR
any update fizzy ?
Mine are both up for being able to be investigated tomorrow. Will let you know if that does anything.
Seller_EEsC3TXT2hJlF
Sadly no, could be the first lost shipment. I've sent 3 more to Doncaster this week. Does not fill me with much confidence right now. Good luck, keep me informed
Seller_WyYAUciQTb1dR
sent one to lba4 on Thursday and it’s been unpacked today. 👍
There is another ‘discussion’ active at moment with somebody else who has a delivery gone missing (to lba4) this month. Will be interesting to see what sort of investigation takes place to find my missing boxes.
Spencer_Amazon
Hello @Seller_WyYAUciQTb1dR, @Seller_EEsC3TXT2hJlF, @Seller_3A5QP5C55qYLn,
Our partner team instructed me to wait until your shipments were coded closed before any action could be taken.
And now I have an update for you.
Good news for @Seller_3A5QP5C55qYLn, your status has changed to RECEIVING.
@@Seller_WyYAUciQTb1dR, @Seller_EEsC3TXT2hJlF, your shipments state Closed with discrepancies.
The team is requesting for you to use the tools within the "Contents" tab to request an investigation.
Let me know if I can be of more assistance.
Regards, Spencer