Hey everyone. I'm seriously stuck and losing my mind over this.
I recently registered a brand-new company, with fresh company documents, bank account, proof of address — the whole thing. I updated all business info on Amazon Seller Central, and Amazon even confirmed that my verification was successful But despite everything being verified, all my marketplaces are still deactivated.
It keeps saying I have multiple Amazon seller accounts under the name. I operate in multiple marketplaces, and when i switch between, lets say any EU marketplace to for an example USA, it makes me log in again... I guess that means its under a diff account? but on account info, they're all merged into my one login. I don't really know.
I understand one of them being deactivated, affects the others, because again, i guess they're separate as well somehow. none of them tell me why, or which one is the source of the issue. They all just have an appeal for it: saying is this account yours, and is is it reactivated? I say yes and no, respectively, but all the marketplaces say that!!! I dont know which one to fix, to then say "yes its my account, and yes its reactivated."
My marketplaces are stuck on individual too, i cant change to professional until they're reactivated, so I cant call amazon support either. Only emails, which when i contact them through, I never get an answer in the reply, it always says "this is the wrong channel to send an appeal." Im not even sending the appeal... i asked a question...
I did notice that Saudi & UAE had policy violations, which i cleared, but even then, they both have the same reactivation appeal thingy about having multiple accounts
WHAT DO I DO??