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guys need urgent help,

My listing got blocked due to brand violations. I have listed my product as an existing listing and I thought it’s generic. There was no approval needed at first. I shipped the inventory to Amazon werehous and started selling, next day I got blocked due brand complaint. Now I am trying to settle the violation and creat removal order to get my inventory back, however the seller support telling me that it takes 60 days to do so and some of them says you could do it straight away. The seller support wasn’t quite helpful for me, furthermore I have contacted the brand directly to recall thier complaint and they consistently ignoring me.

Please advise me on what to do. I am getting charged by leaving my inventory in Amazon warehouse every day.

My name is ANCUTA , and I represent Owner Wolesalle UK Ltd. I am writing to request the reactivation of our seller account, which has been deactivated for quite some time.

Since May 6th, we have completed the verification of our VAT and business information, and our payments have been activated. However, me account has not yet been reactivated.

We have complied with all of Amazon's policies and have provided the correct information necessary for verification. We would like to understand why our account remains inactive and if there are any additional steps we need to take to reactivate it.

I am the manufacturer, the registered owner of the brand in Brand Registry and have my Seller Central account linked through Brand Registry.

Much of our catalogue is already listed by resellers so have existing ASINs.

I am trying to add those ASINs to our Seller Central account but am finding for about 50% of the listings I am being prevented as I 'require approval' to sell.

I have reviewed the listings and in each case the Brand Name (mine) and Manufacturer (me) is identical to the listings I am able to list and edit. I really can't understand why some are being restricted.

I have clicked through to 'request approval' but just seem to enter into an auto-rejection cycle, I can't provide an invoice from a distributor because I am not purchasing products from a distributor these are my products for which I am the trademark holder and manufacturer and have gone through the Amazon process with Brand Registry.

How do I gain access to the listings for my own products?

Reposting as there was no response on the last thread

Hi @Seller_gAhPNiLrkfTcr @Seller_Huz6FT08OxHAR @Seller_z3k8APxGfbQEK @Seller_XUNeUuvrQDpgP @Seller_TSXM2A5nxWSuH — we need help with a feedback issue.

Case ID: 10988596572

Order ID: 026-7921537-1831558

Item was delivered on March 8, 2025, at 10:47 AM with proof of delivery (photo + signature) submitted to Amazon.

The customer never contacted us, didn’t request a refund, nor claimed non-delivery — this strongly suggests the negative feedback was left by mistake.

Despite providing all evidence, Amazon hasn’t removed the feedback. We kindly request your assistance in resolving this.

Thank you so much for your support!

Kind regards,

Anthony

Hello everyone,

I’ve been selling a product for several months as New, with around 400 units sold per month. However, I recently received a message saying my product is now classified under:

• rp_3p_offer in conditions: New, Used, Refurbished, Collectible

• Or under Beauty category in conditions: Used, Refurbished, Collectible

This is incorrect.

My product:

Is not part of the rp_3p_offer program

Is not listed under Beauty as used/refurbished

Has always been listed as New and is a brand-new item

Due to this misclassification, customers can no longer buy my item, and this is causing a major loss for my business.

Has anyone experienced this before?

What is the best way to escalate this to the correct Amazon team for urgent correction?

Thank you in advance for any help.

Best regards,

Hi,

I've noticed in the last few days that DPD have been added as an Amazon partnered carrier for Small Parcel delivery into FBA warehouses.

I have booked 10 boxes on as a test. However I cannot seem to be able to book a DPD collection, as the DPD tracking numbers aren't recognised.

Anyone managed to book a collection?

Thanks in advanced

Can someone advise how we can add that, please?

Amazon removed a few of our products (saws) because they have blades and need age verification. Can we add that, please?

How can I see exactly what my per-sale fees are on Amazon go to because it seems out of control and I can't profit, especially paying for Amazon Ads. Can I make a claim back on VAT as a VAT exempt (I still pay it)? If not, does that mean operating as a live business and take accounting more profitable due to the claim back?