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Hi everyone,

Just wanted to share a link that some of you might find useful: About Amazon UK

It’s Amazon’s official UK site where they post updates on what the company is working on. Things like sustainability efforts, delivery innovations, support for small businesses, and community projects.

Here are a few reasons to check it out:

  • Stay updated: They post stories about how Amazon is changing and growing in the UK, which can help you understand the bigger picture.
  • See behind the scenes: Learn about how Amazon operates, what they’re doing around the environment, and how they support small businesses like yours.
  • Great for storytelling: If you're building a brand and talking to customers, knowing what Amazon stands for can help shape how you present yourself too.

Have a look and let us know what you think. And if you find it useful, please give this post an upvote! 👍

Have a great Friday ahead!

Ezra

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How to add age verification
by Seller_10n56lCOxXwAT

Can someone advise how we can add that, please?

Amazon removed a few of our products (saws) because they have blades and need age verification. Can we add that, please?

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How can I see exactly what my per-sale fees go to
by Seller_INXw3SXGlCoXQ

How can I see exactly what my per-sale fees are on Amazon go to because it seems out of control and I can't profit, especially paying for Amazon Ads. Can I make a claim back on VAT as a VAT exempt (I still pay it)? If not, does that mean operating as a live business and take accounting more profitable due to the claim back?

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Amazon Overselling Products
by Seller_b1uMRg2cAnaOX

Recently I've noticed we're having more and more issues with Amazon selling more units than they are told is in stock. Does anyone else have this issue?! Any tips on how to stop it?! I'm getting tired of cancelling orders and getting bad reviews because Amazon decided to sell 12 units when there's only 10 available for example! Not happening on all lines, no specific routine for which items it's happening to either

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I still haven't been paid!
by Seller_sTNPFyt0qFbWn

I have £600 in my account, but I still haven't received any payments whatsoever! I have confirrmed my bank account several times, yet this is still happening. I really would appreciate some help in this matter as not getting paid for my sales is totally pointless!

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Me han cerrado la cuenta, no me dejan abrirla de nuevo a pesar de haber aportado toda la documentación y no hay manera de que nadie me explique la razon. Antes habia un chat para vendedores. Ahora no hay manera de contactar con nadie de Amazon

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I have re verified my account after submittion and it has been accepted. I cant contact seller support apart from the automated tickets. My account is still saying deactivated, Its been 2 days already. Can anyone help with this and why its bugged out?

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We have over 2000 listings and noticed on Amazon marketplace yesterday that some of them will be delivered 20-22 May, but some others will be delivered 20-23 May. Those with 20-23 May have disgusting red writing stating “Usually dispatched within 2 to 3 days” (I call it a sale prevention).

We have one shipping template for all of the listings (RM 2-3 days). Default Handling Time is set to 2 days, with a cut off time 3am. All listings have 2 days set individually in Handling time too. Automated handling time was activated by Amazon (AGAIN) yesterday, but I switched it off yesterday (AGAIN). Our listings this morning still don’t show this change and we have two different delivery dates across all of our listings. WHAT AM I MISSING???

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Urgently need help!
by Seller_uofiTc5X2jFLD
Amazon replied

Has anyone here had any problems with a "This page isn't working" message on seller central? Earlier, i went to transfer my account from sole trader to an LTD company and it showed the first page...but then crashed and now just gives me that message. I can't access any of the pages on there now. Cant change charge method, can't access the "Help" bit. I've contacted the main amazon site support, but they're saying to wait 24 hours. I have no faith this will be fixed. It also keeops telling me

" Invalid Charge Method

You must update your existing credit card information or add a new credit card to regain full access to this seller account.

View Charge Method"

I click to view the charge method... "This page isn't working"

I'm so defeated. I've just set everything up, paid for the account, business bank account everything... please someone help me.

It would be MUCH appreciated

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URGENT: Incorrect VAT Liability
by Seller_Hi4lm92rGKnBN

Amazon have suspended my account since March due to VAT UK Establishment. I live in the UK and I have submitted all documents that can ever be submitted. Yet Amazon is now saying I owe tax and asking me to make payment when I have not charged VAT on Amazon sales - I am below the VAT threshold in the UK. I have submitted information from .gov to Amazon. There is clarity in all the proofs I submitted. There is nobody to speak with.

Amazon representatives, please help.

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How to contact verification enquiry
by Seller_0iqfvk4x3Btmb

I have been given this email 'seller-verification-enquiry@amazon.co.uk' by Amazon to get direct help from the verification team, but can only get this forum. Can anyone advise Please.

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