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As the title. Sales are zero today which is just not right as we sell dozens of orders everyday. Checked to see if our shop is still activated and it appears to be and also checked the buy box which we still have. All very strange never known anything like it.

My last name changed because I got married, my old last name is on my credit card, my account was closed for no other reason than that and I think it was a mistake.

We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.

We leveraged a combination of automated means and expert human review to identify this issue and make this decision.

Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.

Please do not hesitate to contact Seller Support/Selling Partner Support with any questions you may have or if you believe there was an error: https://sellercentral-europe.amazon.com/gp/contact-us/contact-amazon-form.html

For more information on selling requirements, go to ‘Information required to sell on Amazon’: https://sellercentral-europe.amazon.com/help/hub/reference/G201200780

@Seller_Huz6FT08OxHAR @Seller_TSXM2A5nxWSuH @Seller_mIRnuhdx7l5sN @Seller_XUNeUuvrQDpgP @Seller_iTgjdgiRqiPsn @Seller_fgtTzyHQfOM1x

I have a mixed sku pallet (variation listing - essentially the same items, just different colours/weights) that I am wanting to send into FBA. I have sent pallets before but only containing single skus in the past. With this pallet, the retail boxes are sufficient to be placed directly on the pallet without being in additional cartons as they are durable enough. Each item will have an FNSKU and there are 5 ASINS. I cannot find a definitive answer as to whether this is possible. Most people seem to say that the only way of sending “loose” pallets (not in cartons) is if it contains only one sku, not multiple. Can someone clarify if I can send the mixed sku pallet without placing the units into cartons? Thank you.

hi everyone,

I have been selling on Amazon since May 2024, and in that time have maintained relatively consistent sales.

All of my products are shipped via FBA,

Recently Amazon have been increasing my reserve amount every single month, now to the point there is over 6k in reserve, I have contacted Amazon over 15 times in the last 2 months and have had 0 conclusion just the same automated response.

Has anyone else had this? I have no account health issues, no A-Z claims, no open charge backs so no idea why Amazon will not pay out,

This money is from over 3 months of sales so there is no reason for them to keep it it has all cleared and they just keep increasing the reserve,

Hope someone can help!

My shipment was confirmed delivered over a month ago, but it's been stuck without any updates or progress since then.

I can't even open a formal investigation into this delay because it hasn't even been checked in yet. It's seems to be in limbo.

Any advice on how to break the deadlock and get my shipment cleared?

Hello,

I have received a message stating that one of my listings was removed due to Suspected Intellectual Property Violations. When I checked the account health page it showed that the listing that is branded as "Generic" is misusing Trademark Gorwrich. I have checked my listing and could not find any signs of this name including pictures. I appealed to Amazon with the following:

"Dear Account Health Specialist,

I am reaching out regarding the recent warning and deactivation of my ASIN XYZ due to a suspected trademark infringement involving the trademark "Gorwich".

I have thoroughly reviewed the entire product listing, including the title, bullet points, product description, keywords, and backend fields. I can confirm that the term "Gorwich" has never been used in any part of the product detail page.

I believe this may have been flagged incorrectly by Amazon’s automated systems. The listing content is original and does not use, reference, or imply affiliation with the brand "Gorwich" in any way. I kindly request a manual review of the listing to verify this.

Please find attached the following to assist in your review:

Screenshots of the product detail page, including: Title, Bullet points, Description, Backend keywords

I value Amazon’s IP policy and always aim to remain compliant. If there is any specific area in the listing that may be causing this flag, I would greatly appreciate further clarification so I can promptly resolve it. Thank you for your assistance and understanding."

I received a reply:

"I understand that you were querying the reinstatement of ASIN: XYZ.

During your application review, we found your product may not be compliant with Amazon Intellectual Property policies and currently has the brand name as “Generic” and GORWRICH products can only be listed by authorized licensed sellers.

After a review, we've determined that we will not be reinstating the removed listings, as the brand on the ASIN cannot be updated, We consider all factors of a product while reviewing policy compliance. If you choose to re-brand a product, you must create a new product rather than updating an existing product.

For more information refer to "Amazon Intellectual Property policy": https://sellercentral.amazon.com/help/hub/reference/G5VG3YWGGXF4Y5WB"

Can someone advise what shall I do as the answer doesn't make sense to me.

@Seller_mIRnuhdx7l5sN @Seller_iTgjdgiRqiPsn @Seller_DNQGSsdC7DccM @Seller_TSXM2A5nxWSuH @Seller_hnDMgUKxMh1V4 Please help

Hello Amazon Sellers and Team,

From 1st August 2024, Amazon charge VAT at 20% on its fees this time, and as you know, we pay VAT to brand distributors on every purchase. However, from August 1, 2024, Amazon will apply VAT to all sellers selling on Amazon UK.

So can we claim back this VAT?

We aren't getting profit from 1st August because Amazon charges 20%, so how to run a business and how to get profit? Please guide me.

@Seller_XUNeUuvrQDpgP@Seller_z3k8APxGfbQEK @Seller_VJ4XoAkjDpjPH @Seller_fgtTzyHQfOM1x @Seller_mIRnuhdx7l5sN @Seller_pcsb5w54JugEA @Seller_iTgjdgiRqiPsn @Seller_Huz6FT08OxHAR @Seller_TSXM2A5nxWSuH @Seller_sSkzzHms7Kxs6 @Seller_hnDMgUKxMh1V4 @Seller_XUNeUuvrQDpgP

Best regards,

I called HMRC and they have no idea what they are talking about

Anybody heard this before?

Hi, has anyone experienced a sudden sales drop? And everything in my listing is working fine with no errors. I havn't had any sales in the last three days. I was doing well in the past month. I am selling paper bags with handles. Is anyone selling the same as me, or in the same category?