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Hi guys,

I am incredibly upset with Amazon. They lost 24 pcs of my inventory and they will only refund the cost of the product from the supplier without refunding me the cost of the shipping from China.

This is robbery! I am losing money because THEY lost my product. This is not about money now, but it is a matter of principle. Has anyone been in the same situation? Thank you.

Hello,

I've tried to ungate a brand using an invoice from an authorized local distributor but I received a response saying that I provided an unacceptable file. eg: retail receipt, online order confirmation, etc.

Could a mod have a look, case ID 11281742322

Thank you

@Seller_XUNeUuvrQDpgP, @Seller_j9Bd91CW3ZVpr,

Hi Guys

Some guidance would be great...I have a file ready for upload containing my SKU's and updated pricing...however when I go to upload the feed via "Add products via Upload>Upload File"...it states "Purge and replace your inventory"...this seems to be the ONLY option to upload feeds...but I'm afraid it might purge my entire 2000+ SKU's inventory leaving just the contents of this feed file containing 30 SKU's with updated pricing...

Hi everyone,

We’ve just received a notice from Amazon Shipping informing us that our shipping services will be terminated as of 2 August 2025, with final access to Shipper Central ending on 30 September 2025.

We’ve been loyal customers of Amazon Shipping for over 7 years, and this came completely out of the blue. No explanation was provided, and our account manager wasn't informed either.

We’re trying to understand if this is an isolated incident or part of a wider change.

Has anyone else received a similar termination notice recently?

Any insights or experiences you’re willing to share would be really appreciated.

Thanks in advance.

Hello @Seller_XUNeUuvrQDpgP @Seller_ZyGdB49sb7An4,

Today, I encountered an error stating "Invalid charge method." Despite updating all of my information multiple times and receiving confirmation that my charge method has been verified, the issue persists.

Although the system shows that the charge method is verified on the verification tab, I still cannot access my account.

Could you please look into this matter and resolve it as soon as possible?

Thank you.

I have been approved after fulfilling the criteria but still can not list the product. When I re apply and respond to the case it sends to me the same instructions. Feel Like stuck .There is no number to contact and seems like they don't get my query. When I re apply to sell It rehjects it saying it has already been approved. It also says some ASIN needs extra approval but what......?

Has anyone had an issues with UPC codes they have purchased online not being accepted by Amazon? They rely on the GS1 database but I have bought them from UPCs.com who have purchased them from the owner but apparantly the GS1 database is not maintained.

Amazon seller support are not helpful and I have now been accused of thinking I am above policy!

I am having a real problem getting ungated for a brand.

I have an invoice directly from them, a letter from them giving me consent to sell on Amazon, along with the safety sheets for the products (not that they need them).

I continually get the same cut and paste response on the application that doesn’t answer my questions and it is so infuriating!

Please can you let me know if there is there a way to speaking to an actual person regarding this? The support guys just refer me back to the application page :(

Hi I have my product up and sold 4 but my fees cost more then my product so I am not making anything, I am not sure what to do?. Thanks