Hello,

I am using Merchant Fulfilled shipping and Buy Shipping through Amazon UK.

Currently, my shipping labels are downloading in ZPL format, which is not supported by my printer.

I would like to download shipping labels in PDF format (A4 or 4x6) for regular printing, which i usually does. But yesterday it changes and downloading format is ZPL

However, the Buy Shipping Preferences page does not show any option to change the Label Format.

Please guide me to access the setting so I can change it from ZPL to PDF.

Thank you,

FPG4U

We have hit a real problem and despite multiple case logs to Amazon still cannot resolve.We were approved to sell a well known brand of light bulb.We want to sell 3 bulbs in a pack so used a GTIN EAN from our approved GS1 account.We filled in all the details.Product, offer, images etc all green ticks and submitted.We then get the 8572 warning.We are a UK seller.Screenshot after screenshot supplied to Amazon without any real help or support.

@Seller_XUNeUuvrQDpgP

I have newly launched my products on Amazon. I am the only seller of the products but I still do not have the BUY BOX. I cannot ran ads and it feels like Amazon has set me up to fail as no one sees my products and hence cannot sell as its a new product.

I had the BUY BOX day one of launch on the Amazon US market and it is doing is doing very well.

Can you please look into this for me as I feel, there is no support especially as I am the only seller of the product.

This the parent ASIN: B0F6KWNLCK

i heard that Amazon has recently introduced a newer bulk upload system where:

You can upload a .json file instead of the traditional .xlsx or .txt.

The system recognizes it as a products spreadsheet, even if it's a JSON structure.

The processing report you got back is itself in JSON format, not the old .txt error report.

How do i enroll this program?