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Dear Amazon,

I am currently awaiting account status verification.

I am writing to inquire about the recurring issue I am facing with my account undergoing KYC verification. This process is carried out on a quarterly basis, and I am currently on the third, fourth, or fifth cycle. I would like to understand the cause of this frequency and if there is a solution in sight.

It has been three months since the last KYC verification was conducted, and the process is still ongoing. All the necessary documents have been provided.

I am an author and have opened an individual seller account on Amazon. I want to sell my own books, written by me and published by various publishers on Amazon. Is this possible with an individual seller account or will I need to open a business account? I am having the same problem I have seen people complain about many times before with regards to needing approval to list in my case a book with the Haynes brand. Thank you in advance for any help.

@Seller_mIRnuhdx7l5sN having issues un-gating even though invoices are fine Case ID: 11296622692 Casio can you please help

Hello,

I submitted an invoice via Marketplace on July 8 to get approval to sell a specific brand on Amazon. I received a message saying my application was approved, but I still can’t add any products from that brand.

I contacted Amazon support, but after two days, my request was denied without any clear explanation. All the replies I’ve received seem to be generic automated responses, which doesn’t help me understand the problem.

I need assistance to resolve this situation. Has anyone experienced a similar issue and can offer advice on what steps to take next?

Thank you in advance for your help.

@Seller_XUNeUuvrQDpgP @Seller_mIRnuhdx7l5sN @Seller_hnDMgUKxMh1V4 @Seller_z3k8APxGfbQEK @Seller_Huz6FT08OxHAR

Dear Amazon Team,

I am reaching out for assistance regarding two FBA shipments (FBA15K9K4BGT and FBA15KCB9W48) where part of the inventory has gone missing after delivery.

Despite case communications (Case IDs: 11168707402 and 11288925372), my reimbursement claims have been denied, and I am unable to escalate further through normal seller support channels.

Situation Summary:

Both Shipments were sent via Amazon-partnered SPD (UPS).

Carrier Updates in Seller Central confirm all boxes were delivered and received.

However, products were not stocked in full and are missing from inventory.

Amazon support insists the shipment is "counted and confirmed" and denies reimbursement, despite system evidence showing all boxes were received.

This clearly indicates an internal FC issue, not a shipping or labeling problem.

This seems to be a system or handling error after receipt, and I kindly request moderator support to escalate this for reimbursement.

Thank you so much for your help — I am a small business and greatly appreciate any guidance or escalation support.

Warm regards,

Joyce

Hi as you can imagine i am losing my mind.

The buybox has been removed on every single listing i am on even for private label without warning or reason.

Ive gone from 2k a day to less then £100 a day for no reason

Every single metric is perfect. Nothing is above any threshold set by amazon

i need help asap or i will have to go through legal route as this is devistating to my business.

@Seller_hnDMgUKxMh1V4 @Seller_Huz6FT08OxHAR @Seller_DNQGSsdC7DccM @Seller_mIRnuhdx7l5sN @Seller_TSXM2A5nxWSuH

I have had two spurious emails saying "We have found that you have violated a policy, so that your account is at risk of being deactivated" because of failure to provide invoices to business customers.

I've not had any orders from business customers, so I am baffled.

@Seller_DNQGSsdC7DccM@Seller_gAhPNiLrkfTcr

I opened this account 7 months ago, the account was verified, but then Amazon suddenly started to close the UK addresses, it asked for a defense many times, I made a defense, but Amazon did not respond even though they sent an e-mail saying that we will respond to you within 3 weeks. 1 month has passed, I have been seriously victimized and then they associated my account with someone I do not know, how can they associate it with someone I do not know when the account is closed, they did not respond to the defenses I sent regarding the address, and they associated them, irresponsible actions. , it is not a solution-oriented approach, and they have also closed the phone call area. Can someone please solve this situation?

Ich habe dieses Konto vor 7 Monaten eröffnet, das Konto wurde verifiziert, aber dann begann Amazon plötzlich, die britischen Adressen zu schließen, es wurde mehrmals um eine Verteidigung gebeten, ich habe eine Verteidigung eingereicht, aber Amazon hat nicht geantwortet, obwohl sie eine E-Mail gesendet haben, in der es heißt, dass wir Ihnen innerhalb von 3 Wochen antworten werden. 1 Monat ist vergangen, ich wurde ernsthaft schikaniert und dann haben sie mein Konto mit jemandem verknüpft, den ich nicht kenne. Wie können sie es mit jemandem in Verbindung bringen, den ich nicht kenne, als das Konto geschlossen wurde? Sie haben nicht auf die Einwände reagiert, die ich bezüglich der Adresse gesendet habe, und sie haben sie verknüpft, unverantwortliche Handlungen. Es handelt sich nicht um einen lösungsorientierten Ansatz, und sie haben auch den Telefonanrufbereich geschlossen. Kann bitte jemand diese Situation lösen?

I have been sending this product in for years without any issues, but over the past few days, every time I try to create a shipment, I keep seeing the following error message:

"This product must be removed from the shipment because there are currently no fulfilment centres in the destination country capable of receiving the product."

I’ve never encountered this error before, and nothing has changed on my end.

Could someone please advise and assist with this?