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HI

We have had one customer bought 6 jigsaws and returned 4 (All jigsaws puzzles) , this is most unusual for us, we have 10 jigsaws, hardly any bad reviews or returns, a small store, Im trying to email the customer but he has blocked receiving any messages, he has not left feedback. I have a feeling he is doing the jigsaws and then returning or getting a refund from Amazon, can anyone help telling me how to report this to amazon or contact the customer ? Thanks

Does anyone know for sure if 2 account is legally allowed to operate on Amazon UK market? Same director different business entity, different email, different phone number different address.

It is tricky as I see loads of people getting section 3 deactivations due to multiply account regulation yet I was told by amazon itself on chat it is fine as long as gets approved through KYC. Well we know that they like sending weather reports for logical questions so I am really hesitating to go ahead or not with 2nd account on new business.

I dont want to end up having both account deactivated without any reason...

Any replies or ideas or comments Wellcome :)

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Can anyone tell me where I can get an annual summary of all fees, so that I can include them in my annual accounts?

hello im a new seller on amazon...its over a month and i am unable to ungate grocery category which has already cost me hundreds of pounds...i have bought stuff from uks 2 largest wholesalers and my invoices are still not getting accepted and the worse is no one responds where im wrong or whats missing in these invoices...some people suggest that i should keep trying but when i apply again the new application gets rejected within a minute which shows no one is even going through my application...my question is if amazon does not accept one of uks largest wholesalers invoices then what is left to provide them...extremely frustrated

This was a problem for some people earlier in the year, but is anyone currently having problems with no shipping options, other than Evri? Its been 2 months now and it seems Im caught in a rut, of weekly notifications, from Seller Support to say they're 'working on it'. I have to go off-site to purchase all RM services.

Hi,

I’m looking for a tool or software that can help me analyse profit, margin, ROI, and other key metrics across different Amazon marketplaces. Ideally, it should also integrate with Shopify.

Do you have any recommendations for reliable solutions that work well for multi-market Amazon sellers and can also connect to Shopify?

Thank you!

Hi Admins,

I need your assistance please if you'd be so kind.

We had 3 of our branded listings taken down for suspected product authenticity issues (despite zero ncx and excellent ratings over hundreds of orders? literally not one)

I have appealed this over ten times on each of the three ASINS concerned.

Every single point that Amazon wanted on the initial policy warning has been addressed in each appeal. With utter transparency to the point of not just providing our suppliers, but also our suppliers suppliers where applicable - right up to the official distributor level.

But no matter what we write, no matter what we provide - the same generic robot response saying insufficient information. And the rejections are coming quicker now, I'm pretty certain they aren't reading them at all.

@Seller_mIRnuhdx7l5sN@Seller_DNQGSsdC7DccM@Seller_z3k8APxGfbQEK@Seller_XUNeUuvrQDpgP@Seller_TSXM2A5nxWSuH @Seller_fgtTzyHQfOM1x @Seller_Huz6FT08OxHAR could you please advise the next line of escalation? I have made a Case ID for you under 11297825042 for your easy reference.

Please do assist if you can. Thank you,

Hello,

Lost the buy box eligibility overnight. Tried to lower the prices by £5 in some cases just to test it out and nothing.

We meet all of the buy box eligibility criteria.

- Just double checked and no chargeback claims

- Provide great customer service (check)

- Ensure product authenticity and quality (check)

Could a mod have a look into this, CASE ID: 11312557752

@Seller_DNQGSsdC7DccM@Seller_z3k8APxGfbQEK@Seller_XUNeUuvrQDpgP@Seller_j9Bd91CW3ZVpr@Seller_fgtTzyHQfOM1x@Seller_mIRnuhdx7l5sN@Seller_Huz6FT08OxHAR@Seller_hnDMgUKxMh1V4