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Hi

A few weeks ago I sent in a small box for FBA, it came up to send to LBA4 so off to Doncaster it went, I had sent a box there before and it was actually quicker than BHX4 where mine normally seem to go to.

It has been stuck on checked in since 3rd May. I have never had them stuck for this long, its only a fairly small box of 300 cards - some were VE day and some were exam good luck cards, both of those occasions have now pretty much past but my parcel is still stuck on checked in and not moved to receiving.

Is there anything I can do, I have sent a lot of boxes in the last couple months and all have been in received and in inventory after about 7-10 days of UPS collecting them.

I keep getting these absolutely ridiculous "Suspected Intellectual Property Violation".

All the brands have absolutely nothing to do with my items.

Lego. Hasbro... etc all keep trying to say completely unrelated art prints and posters are somehow associated with them.

Anyone know why this could be happening? Is it just Amazon errors or is somebody making incorrect reports on purpose?

Any help or thoughts are greats appreciated.

hi

I have minimum and maximum price range for my product selling in UK. I wanted to use remote fulfillment by Amazon and activated other EU countries. And entered 29 Euros for each of them but when on Sweden i forgot their currency is Kr and similarly i put 29 there so it equals to 2 pounds i guess which is way lower than my COGS and FBA fees. So can i request something logical from Amazon now? When i changed my price below or above the min max prices it immediately deactivated my listings and sent me email. So why in this case they didn't do it and let it sell for 29 kr? I even contacted Amazon before the orders confirmed while they were in pending status. Now i ask for reimbursement from Amazon because they didn't take my minimum price into consideration.

We have over 2000 listings and noticed on Amazon marketplace yesterday that some of them will be delivered 20-22 May, but some others will be delivered 20-23 May. Those with 20-23 May have disgusting red writing stating “Usually dispatched within 2 to 3 days” (I call it a sale prevention).

We have one shipping template for all of the listings (RM 2-3 days). Default Handling Time is set to 2 days, with a cut off time 3am. All listings have 2 days set individually in Handling time too. Automated handling time was activated by Amazon (AGAIN) yesterday, but I switched it off yesterday (AGAIN). Our listings this morning still don’t show this change and we have two different delivery dates across all of our listings. WHAT AM I MISSING???

Hello,

Amazon requested verification of my business establishment in the UK for VAT purposes. I am a non-UK resident, but my company is registered in the UK, and the company director is a UK resident.

I believe I meet the UK establishment criteria, and I have uploaded the requested documents multiple times, including:

Business registration proof (UK Companies House document)

Evidence of physical operations in the UK

ID proof of the UK resident director

Address proof of the UK resident director

Proof of the UK business bank account

Despite uploading these documents five times, I continue to receive the same rejection email:

“We reviewed your account and the information that you provided, and we have decided that you may not open a Selling on Amazon account. We leveraged a combination of automated means and expert human review to identify this issue and make this decision.”

There is no explanation of what criteria were not met, and the link provided does not clarify the issue. I also contacted an Account Health Specialist but received no helpful support.

I am requesting assistance to understand why my account is being rejected, despite submitting all the required documents and meeting the stated criteria. Could someone from Amazon Seller Support or Verification please clarify the reason for the rejection or guide me on what is still missing?

Thank you for your time and help.

I have apply with every proper information ask by amazon team for brand approval that also they decline, I have double check with suppliers and with AI compare tools and the result is 100% match but amazon is not giving me approval can anyone help me to figure it out

I don’t even know where to start. I’ve been selling on Amazon for a while, doing everything by the book. I offer real products, ship with FBA, maintain a clean account, and I treat every buyer with respect. But none of that mattered in the end.

A buyer named Janet Payne has been repeatedly purchasing the same item from my listing. Each time, she claims "performance or quality not adequate" — but never once returns the product, never files an A-to-Z, never goes through any official complaint route.

Instead, Amazon quietly refunds her. Every. Single. Time.

Here are just a few of her orders:

202-9518971-4398749

202-4264305-1225105

202-2093544-8173138

I submitted multiple cases to Seller Support, included full documentation, confirmed shipment, and BEGGED for help. Nothing. Janet got to keep the product and the money. Again.

Funny thing is, this janet doesnt even try to hide it, its the same profile, u can see 5 orders all refunded and they are ordering more and more. i cant cancel the order cz of fba. with fbm i dont get the buy box so i removed the listing completely....

Then it got worse.

Another buyer — Michelle Sadd — began doing the exact same thing. Same product. Same excuse. Same refund.

We called her number to try to sort things out… and who picked up the phone? The same voice as Janet Payne. She told us directly to stop selling this ASIN. This wasn’t just refund abuse anymore — it felt like harassment. Sabotage.

So what did I do? I refunded Michelle myself. Out of my own pocket. Because I didn’t know what else to do. I felt trapped.

And then... Amazon refunded Janet again. After everything. After all the evidence.

I asked for a refund reversal, for my ODR to be fixed, for help.

They said no.

They let her win.

They let me bleed.

And they don’t care.

I don’t know how a platform that preaches fairness and customer obsession can let abusive buyers run wild while hardworking sellers get trampled.

I’m writing this because I don’t want to be silent anymore. If this has happened to you — speak up.

If you know someone at Amazon who cares — show them this.

Because sellers like me are drowning in silence, and nobody is listening.

On my shipping settings page -> Order Fulfillment Settings

it shows a box with Pick up availability that is ticked (see screenshot)

I don't have a shop or collection address, but I can't untick the box

I don't sell under prime, just standard shipping settings via Royal Mail

I don't want customers turning up at my home address

What is this, and how do I remove it as the box can't be un-ticked

Fellow sellers, let me share a fascinating case study of Amazon's inventory alchemy that would make Houdini proud.

Our recent shipment (FBA15K4K6YNF) performed a spectacular vanishing act - 12 units of our premium LED-lit makeup mirrors (retailing at €50+ in ES marketplace) disappeared into Amazon's fulfillment ether. After weeks of investigation (kudos to the team for finally confirming the loss), we received compensation worthy of a street magician's pocket change: €1.77 per unit against our €20+ cost.

But wait - the show wasn't over! Another 9 units of complementary LED mirrors (€30+ cost) materialized into €5.9 reimbursements. Our backstage passes? Fully approved invoices and cost documentation in Inventory Defect & Reimbursement.

Here's where the real magic happens:

1. Amazon's "Estimated Value" field remained mysteriously blank - like a black hole swallowing all cost logic
2. Seller-submitted values got Houdini'd into "denied" status post-investigation
3. Multiple cases evaporated into the "resolution" void despite documented evidence

We applaud Amazon's consistent ability to:

✓ Lose large/heavy items (these aren't paperclips!)

✓ Maintain poker-faced compensation algorithms

✓ Create circular case resolutions worthy of M.C. Escher

To our Amazon rep readers: While we appreciate the platform that makes global selling possible, this reimbursement theater is creating plot holes in our P&L narratives. When will the "estimated value" illusion finally reveal its method?

Fellow sellers: Have you experienced this inventory prestidigitation? Let's compare notes before our next shipment gets transformed into digital confetti.

#FAFulfillmentMysteries #ReimbursementMath #InventoryMagic