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Hello Support Team. I'm looking for some help and advice.

My brand registry for my trademark has been rejected multiple times. I've tried appealing but was met with the following possible reasons below for rejection. (Case ID: 18072565321)

I've deep dived into each one for possibility and put comments below each reason. It seems I'm left with options a) or b) but I have not engaged in any activities that violate Brand Registry policies to my knowledge and accounts that I'm connected to also had no problems with having the trademarks connected in their respective markets.

a) your account was engaging in conduct that violates Brand Registry’s policies, such as, but not limited to, invalid notice submissions through our notice submission channels or tampering with the catalog;

b) your application or account is related to other Amazon accounts or brands that have violated Amazon or Brand Registry’s policies,

c) you are associated with one or more selling accounts as a primary owner and all of them have failed seller verification, -> I do have more than one selling account as primary owner, but all of them have no problems with identity verification and are active

d) inability to provide sufficient evidence of branding on products/packaging; -> when submitting this appeal, there was no proper field for me to submit my product packaging, but they were submitting in the initial application

e) you have a selling account that is de-activated, or -> my account and all connected accounts are not deactivated

f) your trademark application appears to be filed by a filing firm that may be violating US federal regulations and USPTO rules (explained below). -> I'm trying to file a UK connection, so I this does not apply to my case

PPC Add Stops after spend reached £39 every day although i have multiple campaign with daily budget over £350.. It was working perfectly fine and all of a sudden my marketing spend stops after it reaches £39 each day ... I have not set any daily limit and want all campaigns to spend its daily budget which in total is few hundred per day

I’ve made an account but it says invalid charge method but on my banking app it says it’s authorised

I have been sending this product in for years without any issues, but over the past few days, every time I try to create a shipment, I keep seeing the following error message:

"This product must be removed from the shipment because there are currently no fulfilment centres in the destination country capable of receiving the product."

I’ve never encountered this error before, and nothing has changed on my end.

Could someone please advise and assist with this?

i spend a 100 pounds in cpc but cant get a sales need your help

Today, I checked in the Inventory Defect and Reimbursement portal that there was a until which was damaged in warehouse. According to Amazon the matter is resolved with the following message in the portal:

Reconciled

Unit 1

Resolution date: 03 Jul 2025

Reason: Defect has been reconciled because the item has been regraded View policy

And on another page I am seeing the following message:

Can anyone explain what this actually means? Does it mean that Amazon is telling me, meh! it is just an item we are not going to reimburse for it so move along? Or does it mean that Amazon has replaced the item? Or does it mean that I need to open a case with the seller support about it?

Thanks in advance.

Hi,

I have had a customer contact Amazon to say the parcel i sent has arrived damaged and requested a refund. Amazon have refunded the customer but when i checked the tracking the parcel was left outside her porch door with no damage to the box at all. I have contacted the customer but not getting any response.

Should i just take it on the chin and take the £20 loss or should i take any further action?

UK-established businesses?

Hi sellers,

Can anyone share their experience with Amazon’s handling of VAT depending on how your business is registered?

For non-UK-established businesses registered for VAT — where Amazon collects and submits VAT on your behalf (under the UK VAT domestic reverse charge system) — what issues or challenges have you faced?

For UK-established businesses registered for UK VAT — where Amazon may not collect VAT automatically, and you're required to handle VAT collection and submission yourself — what problems have you encountered?

We’re trying to understand which structure faces more operational or compliance challenges when selling on Amazon UK.

Any real experiences or advice would be very helpful.

Thanks in advance!

Hello,

My shipment with the ID FBA15K0BR0JB has been lost. I originally sent it in February, and it has now been five months. Despite calling and chatting with support many times, I have not received any response. All that has been done is opening multiple cases, but unfortunately, none of them have been answered.

I had initially communicated under case ID 10946935642. I was asked many questions, and I provided complete answers along with all necessary documents. The shipment was sent via UPS, and I have proof of delivery and all other relevant documentation, yet I still haven’t received any update.

Because of this ongoing issue, I am reaching out to ask if there is anyone who has experienced this before or anyone who can assist me in resolving it.

@Seller_ZyGdB49sb7An4@Seller_Udi0JNbTrsmUV@Seller_XUNeUuvrQDpgP@Seller_Huz6FT08OxHAR@Seller_z3k8APxGfbQEK

Thank you in advance for your HELP.