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I would appreciate if someone is able to help me. I have been trying to sell the flying orb ball boomerang drone which i am sure you may heard about and hopefully someone is selling it.

How do you possibly manage to get the right selling authorization etc as it seems like all versions of it have been design patented in uk from random chineses which reported and i am being unable to sell the stock. I was not aware that this product had a design patent in Uk. I tried contacting the claimant but they never responded.

On amazon there are over 20 accounts who are selling that drone somehow, i don’t understand how they manage to sell it if it is the same product and i cannot.

This issue has caused me so much stress as it looks like there’s no way around it even though i did lot of research.

I am sorry if this has been posted already, I did check by searching "Windsor Framework" in the forums and saw six results that did not relate. If this is already an ongoing topic I'd appreciate a link to it.

I started a Seller Support case on 28 Mar 2025 asking

"No customer EORI number or AIRN for Northern Ireland order from England, for Pay by Invoice customer.

Pay by Invoice means I can not contact them and ask for this.

What is Amazon doing to ensure business customers from Northern Ireland will be providing EORI number or AIRN for shipping?"

The case is still open and I've been receiving the regular "Nothing to worry, we will make sure to provide useful information. Hopefully the investigation will give a clear path regarding ongoing issue. Thanks for your understanding."

I've not seen any news about this, or had any emails, has anyone else heard anything?

Hello, I recently received a 3 star on my product listing. it has been 5 days now, the review is hidden, I tried viewing it in product reviews but it does not shows. It has affected my product rating but i do not know what feedback I got as I am unable to view it. Anyone know why is that? and what is the solution?

I wonder how returned items from costumers are not checked by amazon upon receiving and before refunding the buyers.

i requested to return unfulfilled items to my store and after checking them i found that some on them was used and returned one was broken and parts are missing from it and one received the box but different item was inside the whole inside package was changed how can i request amazon to check the items after being returned to them.

and i got a direct complain from costumers that they received used products.

I called HMRC and they have no idea what they are talking about

Anybody heard this before?

I know that we see a lot of these on here, but Amazon reserved one A-Z just to allow another for a different reason. Both reasons are fraudulent.

Order 026-8538232-1494716

1. Customer claims the item wasn't received

2. I presented them with the tracking, GPS, etc., and I didn't hear anything for a while

3. They submit an A-Z claiming it wasn't received

4. I lose the appeal

5. A few days later, Amazon reversed the decision because the customer hadn't supplied them with the information they had asked for (I've never seen this before.)

6. Customer sends me a few messages demanding that I refund

7. The same day, Amazon granted a refund because the customer claimed they received the incorrect item

@Seller_DNQGSsdC7DccM @Seller_mIRnuhdx7l5sN @Seller_XUNeUuvrQDpgP

Please, can you look into this? The refund should never have been issued.

Amazon has refunded 3 customers this week despite them showing as delivered and signed for with a photo.

1 of the items the customer has messaged advising it was delivered to a neighbour who is refusing them to give them the item and has stolen this.

How can this be the sellers fault and money deducting from seller funds.

this is insane and not sure if we can continue to afford these type of claims being awarded.

HI can Anyone help ? We have been selling on amazon UK for 4 years and all our documents are verified and VAT paid on time. suddenly our account go deactivated and with any reason. seller verification took 3 weeks to verify our documents and confirmed everything is correct. and till now; our account still deactivated with over 10,000 units of inventory aging. :( Any suggestion on what can be done. ?

For 3 weeks now we have had 12 listings removed from our Amazon account as they have been listed as infringing the copyright of a trademark - BUT WE OWN the trademark!!!!! I have sent in 6 times in 6 different cases the trademark registration document and a screenshot of the expiry dates on the intellectual property site showing this to be my trademark but seller central who have said that they will refer this internally have done nothing. Our sales are suffering as a result of these false intellectual violations yet Amazon refuse to help.

I have by mistake listed these items with a slight variation of our trademark using our Amazon store name not the actual Trademark ( the store name includes our trademark name) but this is locked and can not be edited even though seller centrals advice is to amend the brand name !!!!

Literally going round in time wasting circles for weeks feel like screaming !!!! So simple to fix !!!