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I have been talking on another thread to another seller about alternatives to Amazon of booksellers. One of the alternatives mentioned was ABE (as abe is owned by Amazon I assume that it is ok to talk about them here). I seem to remember a few years ago Amazon actually trying to persuade booksellers to go to abe

What always put me off was the higher fees and the feeling that relatively very few potential buyers looked on abe.

It was pointed out to me that subscription fees had been scrapped recently. I did a quick search and found that the total fees charged on abe was exactly the same as charged by Amazon (admittedly I only looked at one book I was selling for £8.10 + £2.80 postage). On this basis abe looks as if it may be worthwhile.

Does anyone have any experience of ABE? Is it beset with the same problems as Amazon eg dreadful catalogue , complete lack of seller support, having to put up with amazon dictating prices, being overun by rogue sellers etc etc

Comments are welcome

Hello fellow sellers and Amazon support team,

I’m reaching out here in hopes of finding a more effective way to get in touch with Amazon UK Seller Support.

We’ve been experiencing a very difficult time reaching the support team for our UK account. I’ve submitted multiple callback requests over the past few days, but unfortunately, I have not received any response or follow-up communication.

This has created considerable delays in resolving our ongoing concerns, and we are now looking for alternative ways to speak with someone directly. We would greatly appreciate it if there is anyone from Amazon who can assist us with scheduling a live call or provide a more direct line of contact for Seller Support in the UK.

If any fellow sellers have encountered similar issues or found a reliable method to get support callbacks from the UK team, your advice would be incredibly helpful.

Thank you in advance for your time and assistance.

I am having huge issues with the VTR system that is causing real issues within my business at the moment.

My VTR rate has dropped to a low of 65% even though I am using a validated carrier and everything is fully tracked and all items showing defects have been delivered.

I am currently on the phone to seller support who will not help me regarding this issue so I am reaching out as a last resort.

This issue has only just started to occur. Nothing has changed from my side as I am still using the same software to ship my items and the same courier with the same format. The system has now just started to pick up and state that the item fails valid tracking.

The CS agent stated that this was due to me not manually selecting the shipping provider from the drop down menu but this makes no sense as the carrier is selected from the drop down when the info is sent over from ShipStation. The systems are just not communicating now for some reason.

I have also tracked all items on the list and they all show successful delivery.

Please help me!

Seems the number of items purchased displayed on the listings has reset? My item usually displays “800+ sold in past month” now only showing ‘50+’ Does this happen every year, not a huge deal as it’s happened to all other competitors.

Sold Switch OLED

Customer opened return for "No longer needed".

Console arrived back today. It's a different console, with heavy scratches to the screen, battered box, personal information left on the console, the switch dock is covered in sticky residue, the dock door is missing and the FBA / FNSKU label is for a different seller which is actually for a "New" console. We sold it as "Used - Very New".

There are multiple pieces of evidence that this is an obvious fraudulent return.

What are my next steps? The return is still open.

Do I contact the customer? Do I send it back? Do I close the return?

I understand Amazon is likely just to grant this to the customer but I've never seen such a blatant fraudulent return which even has the customers personal information still logged into the console. We sent them a flawless console.

The last 2 weeks of my like have been so frustrating ...currently part of Seller Forfilled Prime

I have rtried to proactively claim excemptions for those orders i was unable to buy shipping on Amazon Buying Shipping as the only service offered was not appropraited for the customer opening times, weight or value of parcel - I was told I couldnt do that unless there was an issue - the issues is they have now put 2 days on all my PRMIE listing so sales dropped massively I would say this was an issues

This morning thought i would talk to someone to try to resolve issues ... logged case Amazon called me back , the agent started to tell me how to buy shipoing and didnt listen to what i was saying , he then out me on hold and after 5 mins discounted the call .... so I then tried online chat to then be told he couldnt do anything beacuse the previous agent had closed the case as resolved and that i needed to log another case ...

You need the patient of a saint ... i feeling like locking myself in a dark room and screaming

I see in USA the max box size one size has increase to the below-

Maximum length: 36.0 inches × 2.54 = 91.44 cm

Maximum width: 25.0 inches × 2.54 = 63.5 cm

Maximum height: 25.0 inches × 2.54 = 63.5 cm

https://sellercentral.amazon.com/help/hub/reference/G200141510#GRZ9LDQWFPXTRZ38

To confirm the same has not applied to UK/EU?

Hi everyone,

Is anyone else experiencing a widespread glitch with the “Bought in past month” figure across all listings?

As of yesterday, every single one of my ASINs is affected. Most of them typically show 1,000+ orders per month, but now they’re all displaying just “50+ bought in past month” — even though my actual order volume hasn’t dropped.

This seems to be a front-end display issue, but it’s concerning because that number adds social proof and trust for potential buyers. A sudden downgrade to “50+” across the board could seriously impact conversions.

I’ve raised a case with Seller Support, but so far no clear answers. Just wondering if others are seeing the same issue, and if anyone’s heard back from Amazon with confirmation that this is a known bug?

Appreciate any insights.

So Amazon have yet again deactivated one of our listings due to detected pricing errors

ASIN B005FOVIPC

When I look at the item It's Amazon themselves that are selling this and they are offering it at £2.90 with alleged free shipping.

Now Amazon don't charge themselves a fee unlike their selling partners (yeah right), so to match the offer or get even close to it we would be selling at below cost price and stumping up the shipping charge that even with basic Evri shipping is a few pence more than the selling price, so therefore at a big loss.

And the offer to anyone that wants to buy one of these off Amazon, Amazon are offering 'delivery in 6 to 7 months'.

So all in all they've taken this product off the market place as they've go no stock themselves and once again denied us the opportunity of selling these. I truly wonder if Amazon are just extracting the urine.

And I take it this is all legal and above board.

Any mods care to comment?

@Seller_DNQGSsdC7DccM @Seller_mIRnuhdx7l5sN @Seller_XUNeUuvrQDpgP