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Hi,

How does everyone ship? I am just starting off my Amazon business and my first shipment has a 50 days ship time with costs about £2k. the only other option was by truck and was £4-5k. I am concerned that I need the products to sell to reinvest and buy more product but a 50 day lead time on shipping might mean I sell out without any product being available for a while.

How does everyone else get around this problem. I would love to order tons of product but 1) I don't know how quick it will sell and b) I only have so much money to invest in the start up costs?

Thanks

Andrew

Hi everyone,

I launched my A5 notebook on Amazon three weeks ago, but so far I’ve only had 2 sales. I’m trying to figure out if this is normal for a new product in a competitive category or if I might be missing something important.

Here are a few details:

It’s a lined A5 notebook with a unique cover design.

I’m currently using FBA.

ASIN: B0DZXMQLBG

I’ve optimized the title, bullet points, and description with keywords.

I run some Amazon ads.

Is this kind of slow start typical for new stationery products?

Also, what are the best strategies to boost early sales and visibility (e.g., PPC, pricing, promotions)?

Any feedback or suggestions from your experience would be greatly appreciated.

Thanks in advance!

SeaBell AAA

Hi Everyone!

I'm confused. We obviously receive these invoices every month. Is this money already debited from the account or does this fee need to be paid at the end of each month.

Thank you in advance.

Hi all,

Looking for advice after Amazon upheld an A-to-Z claim on an order we definitely delivered.

Order ID: 205-8157695-5685131

Courier: DX Freight | Tracking: L3940815

Customer claimed non-receipt. DX tracking wrongly shows 0 of 5 items delivered, but we have:

Signature from customer (CUSTOMERS NAME)

Photo showing parcel at the correct address (CUSTOMERS BUSINESS)

GPS confirming delivery at the right location (CORRECT GPS)

DX email confirming the delivery was signed for and that they cannot update tracking once signed

Amazon still ruled in the customer’s favour, likely just going off the tracking status.

We’ve appealed with all evidence but don’t expect much. Has anyone had success pushing back when there’s clear proof of delivery but incorrect tracking?

Any tips appreciated – it’s frustrating losing out when we’ve done everything right.

Thanks,

PartsGuys

What should I do if my customer's delivery address is wrong and I don't get a message back when I send an email?

I've tried to add an Asin to my inventory and it said it requires approval. Once clicked it says I can sell the product as new but it doesn't add to inventory or allow me in any way. How do I resolve this?

I mean it drives me mad on Amazon from wrong A to Z, to trying to lodge a Case, to auto Seller Support responses.

But then you have AI everywhere, from Live Chat on Bay of E, to Evri, Royal Mail - pretty much most large companies.

I hate it, sends my blood pressure soring.

Getting to the point I want to give up my Amazon business.

my products not showing up when searching for them but everything looks ok in account

I hope you can assist, as I’ve seen you help other sellers with similar unexplained charges.

I have been trying to resolve Case ID: 11167906722 relating to withheld funds and unexplained charges, but so far, I’ve received only vague responses from support. As of my last statement:

An Account Level Reserve of £7,417.07 was placed on 28/05/2025

An additional £5,833.25 was deducted as “Other”, without any breakdown or justification

My net transfer was only £23.51, despite over £7,200 in sales

I’ve reviewed community responses where you outlined “Order Adjustments” and “FBA-related deductions” in the range of £200–£400 per cycle, but in my case, the £5,833 charge seems excessively high and disproportionate, and no further itemisation has been provided even after repeated follow-ups.

I am also dealing with time-sensitive financial obligations, including staff wages and supplier invoices, and this unexplained hold is causing serious business and emotional stress.

Could you please:

Confirm what these charges relate to with a proper itemised explanation?

Advise whether any of these deductions are reversible or under internal review?

Escalate this matter urgently to the relevant financial or compliance team?

This appears to be affecting multiple sellers and risks breaching Amazon’s transparency obligations under the UK Payment Services Regulations 2017 and Consumer Rights Act.

Thank you for your help, and I truly hope you can step in and assist with this as you have with other sellers.

Best regards,