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HI, I have noticed the Best selling rankings have disappered from a lot of products on the product listign page, we use this to monitor performance, Has anyone else noticed this.

Thanks

I am getting a message telling me I need to have a Netherlands offer to remain in the pan-EU program. I don't currently sell in the Netherlands as a relatively small market, but do sell in France, Germany, Spain and Italy It's telling me this comes in on June 25. If this is the case, it's too short a notice as a VAT registration is required to store product in the Netherlands. Is anyone else getting this message?

Can someone please explain the easiest way to sell bulk stock? We have around 1000 bulk bags of underground dranage pipes, ubends (various polypipe types) etc. We cannot work out what we'd need to do to be able to sell via amazon. Ideally we'd like to send a pallet to amazon and they packhage and sell. is this possible? Thanks

So I have just come across a refund given by Amazon to a customer for a bespoke order.

I was blissfully unaware of there being an issue with any order.

The order came in yesterday and had a note on the order with this incredibly rude message "Do not disappoint me please. I need this ASAP"

Anyway needless to say it was a next day order so I immediately processed the requirements and put this on a next day tracked.

It was received at 10.46am. By 12.46pm, I had a note from Amazon to tell me the order has been refunded.

No A-Z claim, no dialogue with the customer or even an explanation from Amazon why this order has been refunded.

I contacted Amazon and raised a Safe T claim. The safe T claim was instantly denied and I immediately put in an appeal and just waiting on the outcome.

I contacted Amazon seller support and they stated another department had refunded this without giving any explanation other than the customer claims to have received the wrong item.

In what World does an Amazon rep hand out a refund without an A-Z or querying with me first for a refund. The order value I think is irrelevant in this case but to me it is substantial and I am waiting for an explanation.

can get in but only giving limited access

We received a product authenticity complaint from a customer and as required by Amazon we submitted to Amazon an invoice from our supplier to prove that the product is 100% authentic. Amazon replied ''We cannot accept this invoice because we are unable to verify the supplier. We removed your listings for these items: ASIN: B01MT6ZZVK''.

Amazon now requires an invoice from our supplier's supplier. But our supplier is actually the factory which manufactures the product for us, so there is no other supplier who supplies our supplier. Amazon says that if we do not provide this information our listing will be removed on the 2nd of June.

This is, by the way, our best-seller and we are selling hundreds of these products worldwide from our own website and other platforms.

Any ideas please?

Thank you.

Has feedback disappeared for anyone?

We had thousands of feedback left and now these seem to have disappeared.

Please Please Please Amazon catch up.

Order is missing, please contact buyer for refund.

How can I buy shipping from Royal Mail 2nd class large postage from ebay and 2-3 days after posting they flag the package as delivered.

Surely Amazon tech can this this far behind on protecting its sellers and Customers experience?

Please can super admins give some feedback