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FBM Deactivated, FBA Still active. May 4th i received an email saying my fbm has been deactivated. I have submitted over a dozen documents and all i get in response is the generic, "we do not have enough information to reinstate" Account health said it is likely due to a surge in sales that flagged my account. Pretty ridiculous a surge in sales would do this especially with the surge in sales being such a popular product

Today I received an email regarding Amazon Easy Ship. I was wondering if anyone had any experience with it?

Pros? Cons?

So far, it sounds good, but there's got to be some pitfall.

I wish to add tracked 24 with free shipping to all my listings for all customers. For some reason it forces me to have a standard service (which I don't want to bother with) and on my listings all they show is the standard shipping.

Could someone please explain how I override the standard shipping so I can offer free next day tracked delivery like I do on eBay, Etsy and Shopify?

Many thanks,

Paul.

We started using Linnworks back in 2016 on their Free plan, which at the time seemed like a great way to manage our growing e-commerce operation. By 2019, they transitioned us to a paid plan costing around £300/month — a steep increase, but we accepted it because the software handled order management and label printing fairly well.

Fast forward to 2021, and the cost has skyrocketed to an eye-watering £14,323 per year. That’s a nearly 48x increase in just a few years with no matching improvement in value or functionality. It feels like we’re being penalised for growing our business.

To make matters worse, we attempted to use Linnworks to list products on Amazon — a feature that’s advertised — but it simply stopped working. No clear explanation, no real support. We were left in the dark, paying a premium for features that don’t even function properly.

In truth, the only thing Linnworks does reliably is manage orders and print shipping labels. Everything else is either broken, outdated, or not worth the cost. For the price we’re now being charged, we expected a much more robust and versatile platform.

I’ll be actively looking for alternatives that offer better value and transparency. Linnworks has unfortunately become a cautionary tale in our tech stack — good at one thing, but wildly overpriced and underdelivering on the rest.

HI, I have noticed the Best selling rankings have disappered from a lot of products on the product listign page, we use this to monitor performance, Has anyone else noticed this.

Thanks

Amazon require Santander bank certificate but bank does not provide please help me how can i get certified bank letter

Hello, I am reaching out to the Amazon seller community for assistance and advice regarding the recent deactivation of my Amazon selling account. As a new seller on Amazon, I am currently working on understanding Amazon's policies and preparing my products for listing.

Initially, I added a Bank "A" account, which I later changed to a new Bank "B" account. However, I mistakenly selected a public company instead of a private one, which I later corrected, and my new bank details were verified on May 20.

On May 21, I received a notification that my account had been deactivated, and they requested the P-4 Verification, any bill in my name, and my credit card statement. I provided a bill, personal ID, business license, and the bank statement from my first registered account, but I did not include a credit card statement since it was a new account and no statement was available. AMAZON replied that "Your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store."

Additionally, I believe that my inexperience may have contributed to this issue. I made the mistake of not thoroughly reading all of Amazon's policies and watching some videos. I took advice from a friend of a friend who suggested that I could list and make public listings without any problems, and that if I attempted to list any brand, they would either reject the request or approve it. I followed this advice, so I am uncertain if this could also be a reason for the deactivation. Section 3 is not very clear. Can you please advise me on what steps I should take to get my account back? If I made a mistake, it was purely out of ignorance. I have now read all the policies and have a complete understanding of how to list and update accounts.

case no. 11136606062

The asin is not searchable and ineligible for advertising. This issue has remained unresolved for weeks. We've opened multiple cases with FBA and advertising team based on conflicting direction from seller support. We have been sitting on inventory and paying for storage for weeks. Can Amazon support at Forum escalate the issue.

Hello Everyone

For a brand, although the brand owner defines me as an authorised seller in the brand panel, I get the error Your Account does not qualify when I want to add the product. Although I contacted amazon seller support on the subject, I could not solve the problem. I have contracts and authorisation letters related to the brand I will sell. Can you help me on how to solve this issue?

@Winston_Amazon @Spencer_Amazon @Ezra_Amazon @Sarah_Amzn @Julia_Amazon @Simon_Amazon