UK based and we send stock to FR, though have vat numbers in EU4.

I cannot get my head around the fulfilment charges in various countries

Looking at the transaction view in Italy, sometimes Items are charged a fee for EFN fulfilment, other times 'domestic'.

The fact is we send stock only to France. And (alas) these items are not PAN EU (though they were). However. I thought EFN meant stock is kept in 1 country only (the country into which it was delivered).

However, if I am being charge a domestic rate for certain transactions elsewhere, stock must be held in that country (in this case italy) but I have not sent it there.

Logic tells me that Amazon must be moving stock around despitre not being PAN EU

As Shakespeare would have said when face with a similar, albeit Todor, conundrum

'It doth do'est mine head in'.

Has anyone seen this occur before (ie, EFN set up but domestic rates for certain transactions in other countries).

(NB we are VAT registered in EU4 , which means stock can be stored other than FR

Any comments welcome.

Hello @Seller_XUNeUuvrQDpgP @Seller_hnDMgUKxMh1V4 @Seller_mIRnuhdx7l5sN @Seller_TSXM2A5nxWSuH @Seller_DNQGSsdC7DccM @Seller_gAhPNiLrkfTcr

My issue still hasn’t been resolved. This is the second time I’m sharing my ASINs list. I’ve contacted the seller support team and emailed the managing director, but the problem persists. Their responses have been mostly copy-paste replies. Nearly 90% of my brand’s listings are showing this issue, and they’ve lost their Buy Box privileges without any explanation. Amazon hasn’t sent any notifications or emails about this problem. This has severely impacted my business, including my top-selling FBA products. All these listings are under my own brand. If anyone knows how to resolve this, please let me know.

We lost Buy Box (Featured Offer) on entire FBA & FBM inventory ASINs :- @Seller_XUNeUuvrQDpgP

e.g :- B0C5MZM4M7

B0CR7GZLKT

B0C543HMMR

B0C541ZXX4

@Seller_DNQGSsdC7DccM @Seller_Huz6FT08OxHAR @Seller_hnDMgUKxMh1V4 @Seller_gAhPNiLrkfTcr@Seller_XUNeUuvrQDpgP @Seller_mIRnuhdx7l5sN @Seller_z3k8APxGfbQEK@Seller_TSXM2A5nxWSuH

Hello All,

We have recently received multiple negative feedback comments that are primarily related to issues beyond our control—such as delivery problems or customers ordering the wrong item. These issues do not reflect the quality of our service or the accuracy of our product listings.

As a result, this feedback is unfairly impacting our performance metrics and overall business reputation. We kindly request a review and removal of these feedback entries under Case ID: 11106136422, as they are not reflective of our service. Thanks

In the past I have tried numerous times to register my brand on Amazon, the application fails but does give specific reason as to why.

My products and brand are trade marked within the UK and here on Amazon I sell only to the UK, other EU markets have always been deactivated and I know longer sell to the EU on any platforms due to the new GPSR regulations.

My question is - Have I possibly been failing the brand registration as it required an EU trade mark as by standard we were placed into these markets? Will i not be able to register my brand without an EU license even though I do not sell to the EU here or anywhere else?

If this is not the case it would be great if I could get some further help with my Brand application, I have been on here a few years without being registered and I feel it's holding me back, I have a few products that are beginning to sell well and I think completing the brand registration would really help.

Thanks

Dave