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I am selling toys and I have noticed a significant decrease of sales through Amazon last months (around 30-50% in comparsion with same period of last year). I am doing the same things like in the past (checking the supplies, prices, etc), also I have a positive account health.

Have you notices same problems, or is this a common sign of any sales in Amazon, or were there some changes in the system or new rules?? Dont you know what could be the reason?

Dear Amazon Seller Support

could you please give me another opportunity to use the market place because, like I said in

my previous appeals, l didn't list the products in a way to avoid detection, but I was

completely unaware and new on the platform, when Amazon launched in South Africa, so all this happened because l was over- excited

to start selling my products on Amazon.co.za and thought red light therapy products fall under beauty

category, not knowing that Amazon regards it as a medical device

please accept my humble apologies from the bottom of my heart and give me a second

chance, to start afresh, l am not going to list any medical devices again, unless, if I have the

required documents.

Thank you and I am looking forward to start afresh

Amazon ES charged me 30.02 euros for "EPR Pay on Behalf Fee - Spain" I do not sell to Spain or any other country, I have export turned off so FBA products are not sold to other countries and I have holiday ON permanently turned on. I only sell in the UK. I am not a manufacturer and this fee probably applies to manufacturers. How can I avoid the fee in the future and how can I get back the paid 30.02 euros?

Has anyone lese received their seller fees for June? We have and they are totally wrong - our invoice + VAT is around a tenth of the fees taken? Almost like someone has left a zero off the amount. We know what we have paid and it does not correlate at all.

Or are we all getting multiple invoices to cover one period ? Ours state 01.06.25 - 30.06.25 but the amount is garbage - This relates to seller fees not Ads they are held elsewhere now.

@Seller_DNQGSsdC7DccM @Seller_mIRnuhdx7l5sN @Seller_TSXM2A5nxWSuH I have seen a few new names appear on the forum,presumably new moderators ? eg. @Danny_Amazon. BUT as yet it does not seem possible to correctly tag him. I have also noticed a few other new names. It would be helpful for us to have an up-to-date list of current forum moderators, as it also seems that there may be some who are no longer active ? A while ago there was a thread with the names of the forum mods.

Also, the list of categories below does not include a relevant category for 'forum' issues. That would be useful as none of the other categories are relevant to select. Thanks.

Hi all,

I am a new seller and need some assistance on getting my brand approved. I first tried to get my brand approved and Amazon’s team responded that the brand needed to be permanently affixed on the product or packagings. To this I had to accrue some additional expense and ordered a stamp and tried again and then the team responded for the same brand name with the below msg.

During our review of your application, we have identified that the Brand Name you submitted **xyz** is misusing another Brand's intellectual property rights. To maintain a safe and trustworthy shopping experience, this Brand name cannot be approved for use on Amazon. In view of the aforementioned, we had to decline your application.

I see thousands of brands which are just strings of characters getting approved so it’s very confusing why this was not raised in the first round of review.

On checking the brand list of Amazon’s brands, the brand name I was applying for wasn’t registered so it’s quite confusing and not reliable especially for new sellers.

Any help on this would be appreciated as it’s honestly very frustrating.

Thanks

In the past I have often had problems not being able to reply on a case. The only options were live chat or live support. No one has got half a day spare to be frustrated by them.

Today I have not been able to reply to any of the cases. So when they reply with nonsense I have to open a new case referencing the previous case.

In some instances I am now on my fourth case, referencing the third case which references the second case which references the first case.

It won't surprise anyone to hear this is resulting in failure. Is this happening to everyone else?

The only reason it can have been introduced is to make getting issues resolved harder.

hello

I am new to amazonSeller so I just set up my account and it’s charged me £30 so I think I got charged only when I have active inventory in my account so is that necessary to £30 charge right now because currently I don’t have any active inventory my account my account is just active one day ago.

Thanks

Our VAT number is up to date definitely conformed by EU VAT checking service as per standard EU link attached

ec.europa.eu/taxation_customs/vies/#/vat-validation

and the number is in line with templates being suggested by Amazon

sellercentral.amazon.co.uk/help/hub/reference/G28U9N22T3K2YJ9V

However - despite this the number is being rejected by Amazon set up - is there a reason to keep being rejected if number is 100% correct - and how to reach Customer support to get this sorted?

Thank you

Atrivita team