Genuinely at my wits end.
Trying to optimise my product names to further boost sales.
Wanting to update names and details etc. Amazon is now telling me to delete the listing and open a new one.
A few days ago I had the same issue. Followed Amazon's advice, deleted my listings. Tried to make new ones, error 8541. They were apparently attributed to products removed for violations. Crazy that, considering I've had them for nearly 2 decades now.
I digress.
Amazon were categorically refusing to either add my old listing back up, or open my new listing, until I proved the thousands of units of stock I have are actually mine. When I asked why their system went to an old product that was removed instead of cross-referencing or looking at the product I had listed literal days prior, they told me generic copy and paste answers without seeming to look at the situation. Brand Registry felt absolutely meaningless at this point. However, I found a solution, and have my products relisted with what I hope are more optimised titles and descriptions. Time will tell I suppose.
I am now trying to update my last product, ASIN B0DNR4RFS2. Yet to see a single sale on it, been listed since November. Admittedly, the page is weak and un-optimised. I get that. I'm trying to fix that.
Can someone please explain to me why, when I have changed, via 'Edit Listing', solely my product name to a more optimised version, ie 'Thirsty Splash 19L Polycarbonate Bottled Water' to 'Thirsty Splash Still Water – 19 L Reusable BPA-Free Polycarbonate Jug – Pure, Smooth Taste – Eco-Friendly & Recyclable,' wherein all the previous words for the product title are still present, I am getting an error 8541? Moreover, I have gone through Brand Registry successfully on this product too.
Am I no longer able to update the product details? Am I being stupid and missing something obvious? Did I list it incorrectly? Is my punishment another circular conversation with Seller Support?
Any advice would be appreciated, thank you in advance.