Welcome to Seller Forums

Hello,

We are implementing AWD and would like to know if we can send shipments from our AWD account to FBA UK.

Hi,

How does everyone ship? I am just starting off my Amazon business and my first shipment has a 50 days ship time with costs about £2k. the only other option was by truck and was £4-5k. I am concerned that I need the products to sell to reinvest and buy more product but a 50 day lead time on shipping might mean I sell out without any product being available for a while.

How does everyone else get around this problem. I would love to order tons of product but 1) I don't know how quick it will sell and b) I only have so much money to invest in the start up costs?

Thanks

Andrew

I mean it drives me mad on Amazon from wrong A to Z, to trying to lodge a Case, to auto Seller Support responses.

But then you have AI everywhere, from Live Chat on Bay of E, to Evri, Royal Mail - pretty much most large companies.

I hate it, sends my blood pressure soring.

Getting to the point I want to give up my Amazon business.

What should I do if my customer's delivery address is wrong and I don't get a message back when I send an email?

Hi everyone,

We've been experiencing an ongoing issue where failed collections by DPD or Evri negatively impact our SFP delivery metrics. When a collection is missed, our "Next Day Delivery" option automatically changes to a two-day delivery estimate on our product listings. This has a direct effect on our sales, often reducing them by more than half.

Last week, Evri did collect the parcels on time, but they weren’t scanned until the following day. As a result, we received a defect even though we dispatched the items as scheduled. Unfortunately, we’re being penalised for something outside of our control—the courier’s delay in scanning.

Has anyone else encountered similar issues? If so, I’d really appreciate any advice on how to resolve or escalate this. We always have our parcels ready for collection on time, but we're still being penalised when the courier fails to collect or scan on schedule.

Any help would be greatly appreciated.

Best regards,

I am a brand owner with a global account that includes the US, CA, UK, and EU marketplaces. I would like to list all of my existing ASINs from the North American marketplace to the UK marketplace. However, I wasn't able to find all of them—only some appeared during the process.

I attempted to create new listings for the ASINs that I couldn’t find, but I noticed that the newly created listings do not carry over the existing reviews. I would like to synchronize the reviews across marketplaces. How can I achieve this?

I'm constantly getting bounced around [Moderator Edit: removed inappropriate commentary], not a single member of the leadership team is willing to call me.

How is the support on the number one marketplace this bad?

Do managers even exist?

literally waiting weeks.

I created my amazon account 3 week ago, when everything had done, I received a notification that my account has been deactivated for verification. I have completed all my verification through video call and provided all the information they required. After some hours I received a mail that my account was involved in fraud or deception so my account will not be activated. Ohh come on i didn't listed any thing or sell any item so how i was involved in fraud. I appealed amazon but they didn't help me, instead of it they send me that same email again. Useless.

Hello.

I keep explaining to seller support that whenever I log into my Amazon account, 99% of sales ranks on the ASIN page are not showing. When I log out, they show like magic!

I tried clearing cookies, cache etc, no joy. I use google chrome. It's the latest version.

I said to seller support about this and they keep saying stuff like "please change browser", "it works for us please see screenshot" etc. They are ignoring that I have explained this seems to be account-specific. I already provided them proof etc. I asked chatGPT etc and it keeps saying it's likely an issue Amazon's end. But they don't want to help me it seems.

Has anyone else ever encountered this or found a fix? as I find the ASIN page sales rank very useful. It shows in other areas but I wanted to fix this on the ASIN page. I would rather not change web browser just for this, as I have it set up perfectly in Chrome and it's what i'm used to.

Any mods that are willing to escalate this? I tried to resolve it in the case but they don't want to know. This should be sent to their technical team but they failed to do so.

If any fellow sellers know the answer/if it happened to them before, i'd really appreciate your help on how you resolved it!

@Seller_VJ4XoAkjDpjPH