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Hi Amazon;

SKU: 5070003542901

Looking for some help here please. My listing has suddenly become inactive, asking to fix listing issue, request approval:

We are not accepting applications to sell:

Other Industrial & Scientific category in Refurbished

condition(s)

Other Medical Products in New, Used, Refurbished,

Collectible condition(s)

What should I do please? If can’t request approval, how to claim my inventory back and sent to my address, from Amazon Fulfilment Centres?

Hello fellow sellers,

I feel obligated to share this experience due to the extremely unfair treatment I have received from Amazon.

About 8 months ago, my account was deactivated. Amazon requested full documentation for reactivation, and I fully complied by submitting:

Supplier Invoice

Order confirmation

DHL Signed Proof of Delivery

Bank Payment Proof

Authorization Letter (LOA) directly from the brand owner

➔ All documents are perfectly consistent — matching product names, quantities, supplier and payment details, and delivery addresses.

Important to note:

The ASIN in question was never sold.

No orders, no customers, no complaints.

The listing remained completely inactive.

Despite all this, Amazon still refused to reinstate my account without any valid explanation.

To make the situation worse, on the same day, Amazon sent two contradictory emails:

One email said: "We validated your LOA."

Another email said: "We could not verify your LOA."

How can sellers trust a system that contradicts itself and punishes full compliance?

I am currently facing over $12,000 being unfairly withheld for 8 months — without a single sale, without violating any policies, and after fully cooperating with every request.

This is not just poor service; this is systematic mistreatment and bad faith conduct against honest sellers.

Has anyone else experienced similar contradictions or unjust account holds despite full compliance?

Any advice on further escalation steps would be greatly appreciated.

Thank you for reading.

how i set my label size to a 4 x 6

Hi @Sakura_Amazon_ @Sarah_Amzn @Julia_Amzn — we need help with a feedback issue.

Case ID: 10988596572

Order ID: 026-7921537-1831558

Item was delivered on March 8, 2025, at 10:47 AM with proof of delivery (photo + signature) submitted to Amazon.

The customer never contacted us, didn’t request a refund, nor claimed non-delivery — this strongly suggests the negative feedback was left by mistake.

Despite providing all evidence, Amazon hasn’t removed the feedback. We kindly request your assistance in resolving this.

Thank you so much for your support!

Kind regards,

Anthony

I recently added a new bank account to my account for disbursements. I provided the bank statement required and it has now been over 2 weeks with no communication or verification. I’ve attached a photo for reference below.

Any help would be appreciated.

I've been in dispute with Amazon for 8 months. My issue was finally resolved, and my productis back to a normal listing. But, they refuse to refund any costs incurred thus far, and now they are charging me extortionately high aged inventory charges as they have been on the shelf for more than 270 days.

I just want to clear all stock as quickly as possible, without losing more money, and shut down my Amazon Seller Account.

I think I have two options, donate, or dispose and cut my losses, which are 4k so far. I don't think I'm eligible to liquidate, as I don't have a registered UK company, VAT number.

Any advise on how I can do this the quickest way?

Dear Community,

We're trying to disable inventory storage in the United Kingdom as a EU seller, but we cannot find a way to do so.

When we checked under Settings → Fulfilment by Amazon → Cross-Border Fulfilment Settings → Enable Inventory Storage, I noticed that the United Kingdom is still listed as an activated country.

When we click the Edit button, it redirects me to a PAN-EU page, but there is no option to disable the United Kingdom as a storage location.

I seem to recall that a few months ago, it was possible to deactivate it directly from this section. Our source marketplace is Germany.

My question is:

How can I now disable the United Kingdom as a storage location to resolve this issue?

Thank you for your help.

Dear Community,

We're trying to disable inventory storage in the United Kingdom as an EU seller, but we cannot find a way to do so.

When I checked under Settings → Fulfillment by Amazon → Cross-Border Fulfillment Settings → Enable Inventory Storage, I noticed that the United Kingdom is still listed as an activated country.

When I click the Edit button, it redirects me to a PAN-EU page, but there is no option to disable the United Kingdom as a storage location.

I seem to recall that a few months ago, it was possible to deactivate it directly from this section. Our source marketplace is Germany.

My question is:

How can I now disable the United Kingdom as a storage location to resolve this issue?

Thank you for your help.

Hello,

We have shipped an order on time with tracking number by Royal Mail. Goods were delivered on time and tracking also shows delivered. The buyer however opened an AZ and it was granted and Amazon comments "The customer claimed an issue with delivery for their order and the tracking information is either missing or invalid. In accordance with policy, valid tracking was required on this order. "

This is redicoulous, how Amazon cannot see tracking information we add to ALL our shipments! The order DOES have the valid tracking and tracking shows delivered. Also can be tracked by adding this number directly to Royal Mail website search system.

Please help with this issue! Thank you!

@Seller_mIRnuhdx7l5sN @Seller_DNQGSsdC7DccM @Seller_gAhPNiLrkfTcr @Seller_Huz6FT08OxHAR @Seller_hnDMgUKxMh1V4 @Seller_XUNeUuvrQDpgP @Seller_TSXM2A5nxWSuH