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Hello,

How can I find out my Transparency contact?

I have all setup and the labels in the hand to apply.

The contact us transparency don't reply my messages for over a week.

Any help?

Thanks

Hi

The new 'Manage All Inventory' screen gives a lot of very valuable information.

However as a seller with over 2,000 SKUs, it get the most benefit from this data we need to download and analyse it in bulk

Does anyone know a way to do this please?

Thanks in advance

D

Since I opened up the America (not trading as I've decided against it) I've had nothing but problems listing new products. I lost a product and the brand name (that I own) is changed to something completely different. I ask to change it back but because I'm not the brand owner of that brand I can't and I can't raise a violation because it doesn't come in the list of products under my brand name.

This has been going on for 6 months now and I'm at my wits end. Does anyone have any suggestions or do I close the account and then start again with the same brand?

Another buyer that doesn't read the item, then requests a return, and Amazon automatically refund immediately - without it being zapped by the Post Office (impossible on a Sunday!). She claims she thought this was a CD, and can't play vinyl. It'll be interesting to see if I actually get the item back.

https://www.amazon.co.uk/gp/product/B00AWZUDK0

I'm just wondering if others are having a bad week with RM. Many items are not being scanned, and even a couple of Tracked 24 items are stuck in limbo. I'm probably going to lose my Premium Delivery eligibility as a result.

Yesterday, Amazon refunded two customers out of nowhere (as in no previous contact), and today I'm fielding five claims of items not being received. A couple were obvious scammers, but the others, I'm unsure. It's all so tiresome. I guess this is more of a rant.

We've just had a over £3000 taken from our balance due a reversal reimbursement from November 2024. I've never experienced this before.

I've checked and they haven't allocated the stock to my FBA stock. So no idea why they've issued this.

Has anyone else experienced this or could a Mod help me please?

I’m hoping someone here has been through this and can help.

I’ve tried uploading a video to my product listing multiple times now, and it keeps getting rejected for “making medical claims” — which I’m 100% not doing. It’s just a basic product demo with no mention of health, wellness, or anything medical. I even re-edited the video a few times to be extra careful, and at one point I literally copied the style of a competitor’s video that’s already live on Amazon… and mine still got rejected.I’ve spoken to Seller Support a few times — no help. They just send generic responses. I was also told to email the Community team, which I did, but haven’t heard anything useful back.Super frustrating. Has anyone else had this issue and managed to get it sorted? Any advice would be really appreciated.

Ive had a massive security breach with my present bank of 20yrs (Santander) they have allowed 12 payments all go out over 3 days fraudulently totalling over £3500 Ive been refunded today while they "investigate" but clearly their Realtime security and geographical systems didnt trigger a stop and I only logged in after getting a fraudulent scam text otherwise Id still be here oblivious and no doubt more payments going out - so overnight done alot of research.. In my research with AI for an alternative Free business bank Ive whittled it down to Starling (modern tech superior to Santander) or Mettle (Similar modern tech but Free accounting software as MTD comes in for me next year) - AI told me that Amazon wont accept old Mettle e-money accounts but will accept new ones - so not sure about this - Anyone using Mettle on Amazon to confirm this?

My other alternative is to leave my Santander account just accepting Amazon deposits and Ill transfer them out to my new account as Im honestly worried about falling into verification (I know it will but its a can of worm I dont want to open, who does) - Anyone changed their bank account on Amazon trouble free?

Does anyone know how to remove the ability to sell to customers who use "invoice by Amazon"???

We keep having customers getting refunds direct from Amazon for products we have already sent to them, without them opening a return request or returning the item.

We cant open a SAFE-T claim as they are INVOICE BY AMAZON customers.

Talking to customer service members is like talking to a brick wall literally.