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I've never come across this before but I can't use Royal Mail on one of my FBM orders.

I literally shipped the exact same item last night for 87p but when I went onto this one, a minute later, Royal Mail is greyed out and I can only use Evri.

I've opened a case via SS (11238764102) - was told to use Evri but that method is 3 times more expensive and leaves me out of pocket.

Anyone have any clues - tempted to take a hit on my VTR and use a stamp.

It's to Devon and it's a ship by today - delivery up until 1st of July (the exact same stats as other orders the same).

I'm at a loss as I've tried everything - SS aren't helping (no surprises there).

We're forced to use 'Buy Shipping' but this appears to be a glitch that will leave me with either a hit on my metrics or being out of pocket

I am new to amazon and i have recently set up a business account. I have set up my credit card which is showing as active however it wont let me past as is says it still needs a payment method. Can I just say if amazon read this. Your website is not user friendly. I have been trying to get this fixed now for a week and dont seem to be futher forward.

Hello. I need help but I don't know who can help me and how. We haven't violated anything that Amazon says. They write that we attempting to damage or abuse another seller by leaving him a feedback. We haven't left reviews for our competitors or anyone else and haven't asked anyone to do it. We've already sent 4 appeals and all were rejected :(

Honestly, all I ask is they actually read the case notes and look at attachments. Is that really too much to ask?

If anyone with any sort of clout at Amazon happens to be reading this, just spend 10 minutes reading some Support Cases, the replies from Amazon Support Staff are literally pointless.

This is just 1 example, I gave up.

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MCF order--- The recipient address country filled in the order information is Sweden (SE), and the order tracking information shows that the package was delivered to Germany (DE). Later, the customer service representative told me that this was due to an error in the address information I filled in. May I ask if Sweden (SE) and Germany (DE) are the same country?

你们好！@Seller_mIRnuhdx7l5sN@Seller_XUNeUuvrQDpgP@Seller_Udi0JNbTrsmUV@Seller_hnDMgUKxMh1V4

我的英国站的产品一个符合亚马逊规则的多功能刀具，突然被标记了一个“rp_3p_offer”，并且转为了不可售状态，请问我应该怎么处理呢？，该产品为多功能螺丝刀工具，目前尚未有任何销售记录。但货物已经到仓了。我需要知道此商品违反了什么政策，导致其被下架，并且无法申请批准。

我就这个问题多次咨询客服，多次重新上传链接，但是没有效果。我不知道该怎么办了。这个是案例编号：11218749192

我希望你能帮我解决这个问题。期待您的回复！

For anyone uses Royal Mail - please keep an eye on your invoices for IPROL "unreadable barcodes"

These surcharges are not notified in the standard way and buried in the invoice.

I also believe that many of these charges are false and the issues lies in Royal mail's systems.

If you believe your labels are correct - make sure to dispute the charges in the way you normally do (i.e. Royal Mail Contact Finance Form)

Can I take legal actions against a customer as they have left a review stating my product is not authentic although it surely is and they have no evidence. I personally think they want to get the item for free.

Tried all the routes possible including sending them a message but nothing. Can I send a demand letter to their address ?

Hi guys. just seeing what your opinions are on this.

we shipped an order out, customer messages us back to say they were not home. it was delivered to a safe place which was pictured in the tracking.

we asked them a question about it and they then put this reply

"You are clearly not reading what I send and you clearly don’t want to resolve this as a seller. I have no time to play silly games with you. Read what I have sent you and read it properly and you will see how I got the picture. This issue falls with you as you have chosen Royal Mail as the courier. If you don’t issue me a refund I will have no alternative but to leave an honest review of how you have failed to resolve this issue for a paying customer. I will also have to repost yours and my email replies so your customers can see what problems they will face trying to resolve the issue with you. Issue my refund now please as I haven’t got my items and I have done nothing but comply with you"

instantly from experience it looks like they are trying to have us over on this because you dont just do that . so the item has been delivered but i dont know what to do for the best. i think they have just decided to say they dont have it as they know they could easily get something for free.

interested on some thoughts