Hi everyone,

My Amazon UK seller account was suddenly suspended, and I haven’t received any clear reason from Amazon explaining why.

I’m really confused and unsure how to move forward since I don’t know what the issue is. Has anyone experienced this before? What steps should I take to find out the reason and get the account reinstated?

Any guidance or advice would be greatly appreciated. Thank you!

I recently closed my Amazon seller account and have just under £58 lying in it (I'm not a business seller). How do I get this money? It is just lying there and I can't disperse it? Amazon are hopeless - hence the reason I stopped selling on it.

Hello Community,

I recently registered for VAT and have been paying VAT on Amazon fees since August 1, 2024. However, at the time I started paying VAT, I was not registered for VAT.

I would like to know if it is possible to recover or claim back the VAT paid on services for the last 6 months. Further also tell a claim back will be made from hmrc or amazon.

Any guidance or experiences shared would be greatly appreciated.

Thank you in advance!

@Spencer_Amazon @Julia_Amzn @Abella_AMZ @Ash_AMZ @Ezra_Amazon @Jessica_Amazon_ @Maja_Amazon @Sarah_Amzn @Winston_Amazon @Jona_Amazon @Simon_Amazon @Spencer_Amazon

Hi

3 images are attached. The Revenue Calculator image shows, I suppose it's a best guestimate, which just about matches the final statements of the Transaction Details page.

But I have two questions:

1: In the Revenue Calculator I input zero for VAT. As the amounts seem to be correct, does that mean that the customer has paid the VAT? And where can I find invoices for each sale detailing this?

Those two were question 1, lol.

2: In the fourth image attached, Customer Shipping Sales, I have noted that some customers are paying for shipping, whilst the majority are not. Why is this, and why does it appear as a payment to me?

Those two were question 2, lol. I may be cheating with the number of questions I promised, but...

Thanks for your time, fellow Sellers.