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Has anyone else been in a situation where a customer returned a FBA item, that came back to Amazon unfullfillable, but the inventory hasnt been available for removed since January.

They are charging storage fees on it, as its a large coffee machine, yet don't knw where they have stored my inventory

Buy shipping is useless sometimes... Telling me for a next day parcel due to leave tomorrow that i can't send it Next day garanteed special before 1pm but i can send it tracked 48 for it to arrive on Tuesday... Are you for real...

Just let me assign the post that i KNOW will arrive on time.

I have used FBA for over 10 years, I have come across all of the problems and shortcomings of using FBA. This is a new and very worrying issue. Amazon tell me that I made an error on my most recent shipment. They say that the ASIN in the shipping plan does not match the product sent. As the error was made by me they are keeping the all of stock and I can’t make a claim for the loss. They are keeping nearly 3K worth of stock at cost and there is nothing I can do about it. I don’t believe that I made an error and they have not given me any evidence that I made a mistake. I just have to take their word that it was me that made the mistake and not the FC doing it wrong. Amazon feel free to help yourself to all of my stock.

Due to the value, I will be sending them a letter before action and to the small claims court.

I just wondered if anyone else had seen this issue?

discussion.Good Morning, I am new to Amazon FBA but a little confused about how it works. I am wanting to go into shops and buy deals to sell etc as I have seen this is a good way to start but I have noticed you need to ask permission to sell brands such as huggies etc how do I go about permissions? Will it work with a store receipt? If not how am I to try and set up my account so I can start selling? I find the process very confusing. Many Thanks

I have been trying to find the transparency account manager details as I have enrolled in the transparency program. However, do not have details of the Transparency account manager.

Hi,

I'm going mad over this and there is probably some simple setting I am over-looking. The Order Details Number is blue (see photo to see what I mean), but once I have been into the order it turns purple. Which is great as it is how I keep track of where I am. Well, it used to change, but now it just stays blue. Anyone else had this issue? Is there something I am missing? I have checked my settings and they seem to be the same as usual. I have even re-started my computer, but I still have the issue. Or is it just Amazon f-ing around as usual?

So the photo shows the package in the letterbox, A to Z granted.

Letterbox is more than Amazons own delivery network do, my packages get left in my garden, even though I have a parcel drop box, 6 different safe locations but my small business is the one who gets penalised because the customer "claims" non delivery.

As all us Sellers and the Mods know, the A to Z system is broken. Probably because its run by AI like the rest of Amazon.

Am so cross about this.

205-0515300-4929941

Hi

Our In Stock Rate Metric (FBA Dashboard) within 24 hours has gone from 99.35% to 67%. We have checked the Restock Inventory Report and Asin History and I cannot see any reason for why the metric has had such a drastic fall (*all items on FBA are in stock). We have been an FBA seller for 4 years now (make our own items) and even with 1 item going out of stock we have never gone below 80%

All I get from seller report is to check the above report - which isn't telling me anything as it's all correct and as normal.

Am I missing something obvious? Anyone with any idea what else I could do to investigate this.

Thank you

Any advice on how i can create custom titles for variants? Rather than Amazon's abysmal naming conventions where customers won't have a clue