Seller Forums
Sign in
Sign in
imgSign in
ForumsHomeDiscussions
ForumsHomeDiscussions
imgSign in
Browse by category

Recent discussions

Latest activityRecently createdMost viewedMost voted

Recent discussions

Latest activityRecently createdMost viewedMost voted
pinPinned by community manager
user profile
Seller_z3k8APxGfbQEK
∙
user profile
Seller_zqjdmTDT4maN2
∙
user profile
Seller_cWvw8SezMxcgB
∙
user profile
Seller_jqbsUp5SWIv7A
∙
user profile
Seller_j4M6LvHLdjNyH
∙
user profile
Seller_vUwRHY3d7UQ6V
∙
user profile
Seller_nH1JV7emu7i90
∙
user profile
Seller_9Ru98Gvi7TNSZ
∙
user profile
Seller_58gumvnsBjpcN
∙
user profile
Seller_ffDSmJ9POyrBl
∙
user profile
Seller_4IVayUjzfrGiX
∙

Browse by category

Recent discussions

Latest activityRecently createdMost viewedMost voted

Recent discussions

Latest activityRecently createdMost viewedMost voted
pinPinned by community manager
user profile
Seller_z3k8APxGfbQEK
∙
user profile
Seller_zqjdmTDT4maN2
∙
user profile
Seller_cWvw8SezMxcgB
∙
user profile
Seller_jqbsUp5SWIv7A
∙
user profile
Seller_j4M6LvHLdjNyH
∙
user profile
Seller_vUwRHY3d7UQ6V
∙
user profile
Seller_nH1JV7emu7i90
∙
user profile
Seller_9Ru98Gvi7TNSZ
∙
user profile
Seller_58gumvnsBjpcN
∙
user profile
Seller_ffDSmJ9POyrBl
∙
user profile
Seller_4IVayUjzfrGiX
∙

Welcome to Seller Forums

Browse by category

Recent discussions

Latest activityRecently createdMost viewedMost voted
pinPinned by community manager
user profile
📢 Important Guidelines: Submitting Letters of Authorization (LOA) for Trademark Usage
by Seller_z3k8APxGfbQEK

Hello Sellers!

We want to help you understand the requirements for submitting proper documentation when using trademarked content in your listings. Here's what you need to know:

What You Need & Why

If you're using another company's trademark in your listings (including product images, packaging, or detail pages), you'll need to provide either:

  • Proof of trademark ownership OR
  • A valid Letter of Authorization (LOA) from the trademark owner

Essential Components of a Valid LOA

Your documentation must include these 5 key terms:

1. Licensor (company granting the rights)

2. Licensee (company receiving the rights)

3. Grant (specific IP being licensed and scope)

4. Geographic scope (authorized territories)

5. Term (duration of authorization)

Acceptable Documentation Formats

✅ PDF documents

✅ Scanned PDF images

✅ Word documents (only for self-declarations by IP owners)

✅ Email screenshots (must be from trademark owner's company domain)

Required Elements

  • Company letterhead of the trademark owner
  • Complete agreement terms
  • Authorized signature/stamp
  • If emailed: Must come from trademark owner's official domain

Additional Note: If you don't have trademark registration in your selling region, include a declaration of IP ownership with your company stamp or authorized signature.

💡 Pro Tip: Review all documentation carefully before submission to ensure it meets these requirements. This will help avoid delays in the approval process.

Have questions? Drop them below! We're here to help.

0 votes
1 vote
153 views
6 replies
Latest activity
user profile
Held funds for 4 years now
by Seller_zqjdmTDT4maN2
Amazon replied

I sold during pandemic 2020

Account for suspended, which i am fine with

what i am not fine with is the 4 year wait to to be paid, i get the run around anytime i ask for help

I took to financial ombudsman in UK and they said i failed KYC , i supply all my info and it just fails over and over

little to no help on x/twitter

i don't want the account reactivated i simply wish to be paid and close

Can anyone help?

0 votes
0 votes
33 views
8 replies
Latest activity
user profile
Sales are in decline for the past few days
by Seller_cWvw8SezMxcgB

Hi,

I’ve noticed a significant decline in our sales over the past few days, and I wanted to check if anyone else is seeing a similar trend.

We haven’t made any major changes to our listings, pricing, or advertising strategies. Inventory is healthy, and there are no active suppressions or performance issues on the account. Despite this, sessions and conversions seem to be down noticeably.

Could this be related to any recent category-specific trends, or a wider seasonal slump? as we sell sporting goods.

Thank you!

4 votes
0 votes
966 views
19 replies
Latest activity
user profile
集美们，我该如何选出英国人所喜爱的商品呀
by Seller_jqbsUp5SWIv7A

集美们，我该如何选出英国人所喜爱的商品呀

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
Amazon's European KYC audit was rejected and the audit entrance was closed. I want to reopen the audit entrance. What should I do?
by Seller_j4M6LvHLdjNyH
Amazon replied

Amazon's European KYC audit was rejected and the audit entrance was closed. I want to reopen the audit entrance. What should I do?

0 votes
0 votes
9 views
1 reply
Latest activity
user profile
my email was removed from seller center
by Seller_vUwRHY3d7UQ6V

when I try to contact amazon, always replies that Amazon records does not show your email related to any amazon seller account. Though I have sent the shop name and the token, and some past orders and case with that email.

Pls advise how to do to get back amazon Uk seller account.

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
We want to lunch new product which is 2 pin travel adapter for charging device. Please let us know which safety documents required to list that product because amazon dont allowed 2 pin adapter
by Seller_nH1JV7emu7i90

We want to lunch new product which is 2 pin travel adopater for charging device. Please let us know which safety documents required to list that product because amazon don't allowed 2 pin adapter

0 votes
0 votes
2 views
0 replies
Latest activity
user profile
Satring business in small scale
by Seller_9Ru98Gvi7TNSZ

Please i am a starting a small business in a small scale by Amazon FBA but want to sell only in UK, How do disable other EU countries .

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
heliomar
by Seller_58gumvnsBjpcN

Problem with your Seller Account

You’re currently unable to add or edit listings because either the credit or debit card on file is invalid or it is in the process of validating, which could take up to 24 hours. Ensure that you have a valid credit or debit card uploaded in Account Settings.

I'm with this problem ,helpme

0 votes
0 votes
2 views
0 replies
Latest activity
user profile
VTR DEFECT
by Seller_ffDSmJ9POyrBl

Hi, i am using DHL ecommerce for delivires. For the past 2 months my VTR is gone down to 43% even though tracking has been uploaded each time for every order.

Seller support is clueless about it.

I use carrier 'dhl ecommcerce'

and in 'delivery service 'dhl 24' as i use next day delivery with DHL.

Can anyone please shed some light on this, where am i going wrong?

Thank you

0 votes
0 votes
29 views
3 replies
Latest activity
user profile
account deactivated under section 3 for multiple account violations
by Seller_4IVayUjzfrGiX

I had my account deactivated under section 3 for multiple account violations.

However, I do not and never had more than 1 Amazon seller account. The name on the account is my old seller name, which I updated over 2 years ago. Basically I added LTD to my original company name.

I've explained this to Amazon but keep receiving the same generic email, saying "We received your submission but do not have enough information to reactivate your account at this time."

Can someone please help resolve this issue.

Thanks

0 votes
0 votes
4 views
1 reply
Latest activity

FAQ

Learn more about Seller Forums, how to participate in discussions and more!
View FAQs

Community Guidelines

Tips to maintain a safe and inclusive environment
View Community Guidelines

Release notes

Stay up to date with improvements coming to Seller Forums.
View release notes

Conditions of use

Review Terms and Conditions for Seller Forums
View Terms of Use

Privacy Notice

Review Privacy Notice for Seller Forums
View Privacy Notice

Report abuse

Use this form to report abuse of Amazon policies
Report