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For the last 3-4 weeks, the recommended FBA restock quantities in my Restock Inventory page appear stuck and showing the same quantities. So, I've restocked twice, maybe 3 times as suggested and the numbers are still the same.

Anyone else?

Hi folks, I'm new to Amazon seller central and have managed to successfully list some products to my Amazon UK store which are also available in Europe.

However, when I click Edit beside my product and scroll to the bottom to "Manage offers in other marketplaces" section, I can see "Sell In USA" and "Sell In Canada" options, when I activate these and try to click submit, I get a red error message under my "Merchant Shipping Group" tab no matter what option I select. (see attached images).

I've tried editing my shipping template by adding these regions, this seems to work when I go back into to edit my product but only if I completely remove the Merchant Shipping Group field and leave it blank, when I click submit I then get a success windo telling me it'll take 24 hrs to come into affect. However when I have a look in the Edit product page, everything appears to revert back to just the original listing?

I contacted both Amazon UK and USA about this but have not been given any solid advice on how I can actually sell my product in these regions?

Anyone any idea what I should do?

Thanks

Hello @Seller_Huz6FT08OxHAR @Seller_gAhPNiLrkfTcr @Seller_XUNeUuvrQDpgP

A couple of weeks ago I received a notification from Amazon that there is a mismatch between my business name registered on Amazon and the business name registered with the German tax authorities/ VIES.

The business name I used to register on Amazon is the official English name translated from Greek whereas on the VIES website/ German tax authorities shows our business name in Greek, exactly as it is registered with the the local tax authorities.

I contacted the amazon team that deals with such problems (de-vat-number-appeals@amazon.de) and I provided them with an official English translation of our Greek statute as well as our official business registry certificate also in English. Both of these documents clearly state our official trading name in English which matches the one registered on Amazon but the Amazon team, that reviewed the documents, rejected them and advised me to update my business name on amazon to match the one on the VIES website.

Unfortunately, I am unable to do so because amazon doesn't accept Greek letters in the box where I must submit the business name and obviously our official Greek business name cannot be changed to match the one on Amazon.

I would really appreciate if a moderator could help me overcome this problem because I think that I have hit a brick wall with the de-vat-number-appeals@amazon.de team.

The ID for the case that has been opened for this issue is 11292418402

I look forward to your reply.

Kind regards,

Konstantinos

Verify Selling Account - Your selling privleges are on hold. Please provide additional information. After i click submit the next page says the information is being reviewed and the page will refresh in 30 seconds. After a minute or so it refreshes and prompts me to "review and update my selling on amazon account information". Back on the dashboard there is nothing to say my uploaded information is under review and there is no sign of any change after pressing submit except . Thank you in advance

Customer leave 1 star review and didn't comment why? Is it possible to remove it through contact amazon support or it will remain permanent?

Hello,

I’m a long-time seller and I’ve run into a major issue I can’t resolve through the normal channels.

My listing for Mederma PM Intensive Overnight Cream – ASIN B09DGFY58N was removed for allegedly containing a restricted ingredient — dimethicone.

This is clearly an error. Dimethicone is a legal, widely used skincare ingredient in the UK, found in hundreds of over-the-counter products.

I’ve appealed multiple times through the Account Health page and have only received the same automated reply over and over. It states that Amazon used “automated means” to make the decision — but no one from Compliance has manually reviewed the case.

To make things worse, Amazon has previously sold this exact product — so this action is not only incorrect but inconsistent.

I have also tried escalating through executive channels and support, but I continue to be bounced back to the same broken loop.

Can a moderator please escalate this internally to the correct compliance or policy team for a proper review? I simply want someone to manually assess the listing and clarify the issue.

Thank you

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Hi all,

I’m sharing this to see if others have had similar issues and to raise awareness of a frustrating delay I’m currently experiencing with FBA inbound shipments. I have one shipment that has been marked “In Transit” for over 30 days, despite the carrier confirming it was delivered weeks ago. Not a single unit has been received.

A separate shipment of the same product — sent shortly after — is also taking an unusually long time to process, still not fully received after an extended wait.

📦 Key Details: Shipments consist of large, multi-carton FBA stock. Tracking shows delivery confirmed Amazon status: still “In Transit” with zero received units

Seller Support Response:“Amazon is within its receiving window. No action will be taken until 27/07.”

📉 Business Impact: This product is a key replenishment item Risk of stockout and sales loss is growing. The inbound stock is still counted against restock limits, restricting other shipmentsIt’s frustrating to be told to maintain inventory when delays are on Amazon’s end❓

Questions for the Community: Has anyone else seen long delays recently with certain shipments, especially bulkier ones? Did your units eventually get received or did you need to escalate/reconcile? Any tips for getting a faster resolution?

Thanks in advance for any shared experiences — this is becoming a real challenge to manage when trying to keep a catalogue in stock.

Best regards,

James

Hi Guys,

I think I am not alone in this. I am literally so frustated by Amazon Seller Support.

Every time I have an issue, Amazon is really quick in sending me scary emails, but really slow in helping me fix the problems. For a week I have been receiving scary emails of my account being at risk of suspension because they can't verify it, and every time I try to contact seller support is just a waste of time. People refer me to other people. They send me completely useless and unhelpful times.

Is this the norm on Amazon? I am so debated, it is a great platform for selling products, but I am not sure it is worth it if it causes me so much stress. I am looking forward to hearing other seller's opinions.

Thanks

Alessandro

As per title, interested in how everyone feels they are performing...