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TWO shipments show delivered to BHX7 but not yet checked in... i am now out of stock and need this to be available asap. I understand it can take sometime or so to check in shipment but this this to be taking longer(26days) than usual which is worrying. Anyone experienced this of lately?

FBA15K764JC5;FBA15K5ZK6ZP

Looking at my account several thousand £ has been given in refunds for products sold up to 18 months ago. When it was released that mineral oil was contained in the ingredients of some Jolly Rancher candy i immediately withdrew the stock units.

Under the Consumer Rights Act 2015, if a product is faulty, you have the right to a full refund within the first 30 days of purchase.

After 30 days:

If the issue is discovered after 30 days, but within the first six months, you are entitled to a repair or replacement, and if that is unsuccessful, a full refund.

Perishable goods:

For perishable goods, the 30-day limit may be shorter and based on how long the item would reasonably be expected to last.

Has anyone else found them in this same position... with perishable items

Last month I had a negative balance of £4000 and I cleared my stock to not cost me more storage fees, this month my balance became over £9000 I don’t know where they came from

I really don’t have money to pay this negative balance and this makes me nervous all the time thinking

My company lost

Can you please help or suggest me what should I do?

Hello everyone,

My account has been deactivated for 3 months now due Amazon not able to verify that I am UK established. I have submitted different requested and necessary documents many timesto prove my UK establishment but nothing has changed yet with deactivation status. All funds and inventory had been withheld since then too.

Any advice or way out of this will be really appreciated.

Please @forum moderators @sarah, @Julia and others please help as I have recently been given an estimation of a preliminary VAT charges of roughly £17,000 which shouldn't be because I am UK established and a small business that has never reached the threshold of registering for a VAT.

Kind regards.

I have been experiencing a bank account verification issue for over four months, and unfortunately, I have not received any payments during this period. Several support cases have been opened regarding this matter:

Case #11191786892

Case #11121727862

Case #11119897212

Despite these efforts, the issue remains unresolved, and the only response I've received so far has been to continue waiting. I would greatly appreciate it if someone could take a closer look into this situation and provide a concrete update or resolution.

Hello.

Another FBA seller is supplying a different version (UPC/EAN, model no. & language) of a product than described in the the listing. I understand is against this policy Matching product offerings inaccurately https://sellercentral.amazon.co.uk/help/hub/reference/G200386250

I have verified this with a test order.

I sell the correct product under this listing. The other seller appears to be undercutting me with the wrong item, which they also sell in addition under the correct ASIN.

I reported the violation but got the following message:

"Thank you for your report of a suspected policy violation. We cannot take action on the report as no violation has been identified on the reported Bxxxxxxx for the violation type selected."

Help appreciated.

I am reaching out regarding my brand, Costanzo Enrico, which is a registered trademark. While the registered trademark was initially submitted as CE Costanzo Enrico Collezioni (which included an emblem and slogan which was incorrect), all our products, packaging, and marketing materials display only the name Costanzo Enrico. This is the correct and intended public-facing brand name.

Unfortunately, my listings are still showing the full name, CE Costanzo Enrico Collezioni, causing a conflict when I attempt to edit or update ASINs. This inconsistency is impacting the integrity of my brand presentation.

I’ve raised this issue previously, including in Case ID: 11218240712, but have received mixed responses—some indicating it will be resolved, and others suggesting it's not possible. I feel like I’ve been going in circles and would greatly appreciate your support in resolving this properly.

To clarify: I am not requesting a change to the trademark itself, but rather the brand display name to appear as Costanzo Enrico, which accurately reflects how our customers recognize the brand—similar to how "Nike" is used, not "Nike Just Do It."

Please let me know what documentation or steps are needed to make this adjustment.

I have received this email from Amazon stating that Disbursements on hold for 45 Days due to KYC review requirements with Payment Service Provider (PSP)

I don’t have (PSP)

I am a uk seller I need help

Hi there,

I recently received a negative feedback stating: "Package did not arrive. Refund received."However, the parcel was dispatched on time, I closely monitored the delivery, raised a ticket with Evri, and issued a full refund as soon as it was confirmed lost.

I contacted Amazon to review the feedback, as the issue was entirely out of my control, but unfortunately they weren’t able to assist. I’m now reaching out here in case someone may be able to help with having it removed.

I would be very grateful for any support with this.

Thank you, Em

@Seller_Huz6FT08OxHAR

@Seller_z3k8APxGfbQEK

@Seller_hnDMgUKxMh1V4