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I have come to the conclusion with the latest raft of bizarre changes made to listings and inventory and the whole process of listing and updating listings, that Amazon management have no idea of what is actually being done. I assume that these teams and team leaders who are changing things on a daily basis are happy with what they do, even when about 95% of it is totally unnecessary and a lot of it makes life a lot harder.

When something works really well, what is the point of changing it to something that works less well, it is constant and very annoying.

I pressed the transfer account button then the page crashed and then my account has gone like deactivated. I have sold for over 14 years on amazon . i have reached out to seller support to reverse whatever happened but they cant. Im amazed just by pressing one wrong button i could put the account in this situation.

Im extrememly worried as all my sales are paused - fbm and fba and we do hundreds- thousands of orders a day. I just need the account reactivated its all the same business details - nothing has changed, if anyone can help please- i cant sleep with panic.

@Seller_z3k8APxGfbQEK @Seller_Huz6FT08OxHAR @Seller_fgtTzyHQfOM1x @Seller_gAhPNiLrkfTcr @Seller_XUNeUuvrQDpgP @Seller_TSXM2A5nxWSuH

I am engaged in the mobility assistance category for the disabled. My products are classified as zero-tax products by the UK tax authorities, so the price of my products is priced without VAT. However, after my products were launched, the orders sold did include VAT. Can I recover this part of the VAT amount?

hello I'm not sure the exact term for this but hoping someone can help

This is an example. But let's say I want to sell a bed on amazon and it comes in 3 parts.

Legs

Frame

Mattress

Now I know it's possible to list it as one item and one unit... And send it in to fba as one item all packaged together.

But is it possible to send it in 3 units with 3 skus... So people can buy each bit individually. But they could also buy the whole bed as package which is made up of the 3 different skus. So when someone orders the whole bed... Amazon will send the 3 skus up that make it.

Hope this makes sense! But if this is not possible what is the best way to achieve this.

I have stranded inventory in the Netherlands and Sweden. After reviewing my FBA reports, it appears I should only have inventory in Great Britain. I never requested my inventory to be moved to these countries, and the Cross-Border Fulfilment Settings in my account are disabled.

After discovering that Amazon had created listings in these countries without my consent, I promptly disconnected and removed them. However, I now find myself with hundreds of stranded inventory items in both the Netherlands and Sweden. It looks like an error, as the quantities of the stranded products are identical to my UK inventory.

Anyone with similar problem?

UK seller account deactivated due to using harsh language with customer service. It should have been used i understand. I was pushing my employee to why issue not been resolved yet. He came under pressure and used harsh language.

I have submitted 6th action plan and they reject with standard reply. First i wrote brief plan. Later i started adding up details and by 5th plan it was lengthy document. Basically same facts stretched over few pages . Then i called customer service and she asked me to write a brief plan with different heads . I did and it was rejected again today.

It all started from a blocked listing. Amazon customer service team was asking to edit listing. We did all but no success. We did all we could to fix listing. Amazon support was sending same copy paste reply. No help for sellers from technical team. They always send standard reply from no-reply email so we cannot start two way communication.

Hi

I have a customer leaving negative feedback stating that the item has not arrived when it in fact did arrive. Not only that, it arrived via tracked delivery, along with a photograph of the recipient receiving the item.

Feel free to check the tracking out on royal mail, i'm. not allowed to post the link:

Tracking number: TQ562284924GB

Is there a way to get amazon to remove this feedback that isn't along the usual route? i have tried via the help chat and been told it would be removed only to receive a generic response to tell me that it doesn't qualify.

I have opened 3 cases and again each time been told with generic responses that it doesn't qualify.

How can it not qualify....what more can a seller do? It seems so unfair to be penalised in my seller account.

Any suggestions would be appreciated

Hi, I am writing regarding the deactivation of my account due to the request for authenticity documentation for two specific ASINs in my inventory.

To resolve this matter, I have taken the following steps:

ASIN with Invoice Provided: For one ASIN, I submitted its invoice to confirm the product's authenticity.

ASIN Listed in Error: The second ASIN was listed mistakenly and was immediately removed from my inventory without any sales.

To demonstrate my commitment to compliance and ensure readiness for future sales, I purchased the product after listing and submitted the related invoice as a form of assurance that all my products are sourced with proper documentation.

Despite these efforts, the appeals I submitted have only received general rejection responses without specifying the missing or insufficient parts in my action plan or submitted documents.

I am seeking clarification to understand:

What specific deficiencies exist in the action plan or documentation I provided?

What additional steps or evidence are required to address this matter successfully?

I remain committed to adhering to Amazon’s policies and maintaining the highest standards of compliance in my business operations. Your guidance in identifying and addressing the issues in my appeal would be greatly appreciated.

Thank you for your time and support.

Best regards,

I’ve encountered a situation with a buyer on Amazon and need advice.

Two orders were marked as delivered (with proof from Evri and tracking information), but the buyers claimed they didn’t receive them. To resolve the issue, I sent replacements via recorded delivery.I purchased the shipment through Amazon.

Later, I noticed that the two orders were placed by the same person, just using different names, but the address and phone number were identical. This seems like deliberate fraud.

How can I request a refund for the loss caused by their false claims? Any guidance would be appreciated.