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@Seller_XUNeUuvrQDpgP @Seller_TSXM2A5nxWSuH @Seller_Huz6FT08OxHAR @Seller_yk3kzHpjMMa4B @Seller_DNQGSsdC7DccM @Seller_pcsb5w54JugEA @Seller_hnDMgUKxMh1V4

Our Account Health Rating is approximately 1000, well within the healthy range.

Our Order Defect Rate and Invoice Defect Rate are under control.

We use "Amazon Shipping " to ensure the fastest and most reliable shipping service.

We have not made any recent changes to product pricing.

We are only sell on amazon. There are no other platform we sell.

ASIN: First 100

B09K7D38BN

B0CC5CPVFV

B0BG3XMLF3

B09ZXZ4BRL

B085MVN9GL

B09QYJ9WM9

B0B7RP3Q62

B0CJV6TP7H

B0DXV5FF1Y

B0BFWL3KHC

B0CG64YG2G

B0DPHPZ8XM

B0DN5V8ST7

B0CWR47C3G

B0DN5V2J5D

B0CB5J41Q7

B0DP4PW8XZ

B0D5QHYD6D

B0DMVT79D4

B0CT892PZN

B099QCVYDF

B0C7BWBY2L

B0DGG5ZC9T

B0D5QLMNQX

B09QYFZC8S

B0D663Y8ZH

B0DBLLT3MG

B0DZXKZPJT

B0DZXJS95X

B0DXZVYKS7

B0DZXF1494

B0BG3WKBW9

B0B93YQ8MP

B0CR1H91QL

B0DZGR7ML7

B0DT6B3YWJ

B0DZH2TYHH

B0CRB771C6

B0DY19LF6X

B0DD47G7WW

B0CQQJ51DV

B0DZGYXFC1

B0DMVRSZQN

B0D3HFQFNX

B0D41DQMZZ

B0DN5W8ZFZ

B0DDKJL2M9

B0BG3XMLF3

B0DZXCQCHF

B0DP4NHZL7

B0DZXDFSJB

B0CPLRTJHP

B0DPWC8WWF

B0DMNG1CS6

B0DZXJ7GHR

B0DJ6WZ4P1

B0CDG7BNYQ

B0DYDJN9TC

B0DYDP8239

B0DWJYPBPR

B0CB5D17W9

B0CNVDGY9F

B0D5Q7NXF5

B0DD44Q3Y7

B0DMVTXZ4J

B0DJ6V9WB2

B0DBLHZ177

B0C2XDF3X2

B0DJ6YFBZ8

B0D5QJDLFT

B0DGGK6KJ6

B0DXF5Z4ZC

B0DK6X7FM7

B09K7D38BN

B0DPHMWG3Y

B0CNVD7TT1

B0DHX99FNR

B0DBQGSHYN

B0BY41XK73

B0CWR3H1KC

B0CG64V49Z

B0DJ6WZ4P1

B0DYDJB1WQ

B0DMNGYNJH

B0CT7HXYV5

B0DT6F73TZ

B0CT89FPVF

B09QYJDYR7

B0D1T9TRTK

B0DYDPDJ9D

B0DYDTDQ2F

B0CCYMGT4J

B0CBM3YMRN

B0F1Y2BJZM

B0CYT82R69

B0C3Q5XQ3F

B0CQYMJG1C

B0CR1HQGV3

B0CSSQD51N

B0D4DY7DSN

B0CYYVCT1P

B0DJ7263C8

B0DBQ8949S

B0F438SZ96

B0DZH5L657

B0DZ1Y225R

B0F1MQ1DS8

discussion.Good Morning, I am new to Amazon FBA but a little confused about how it works. I am wanting to go into shops and buy deals to sell etc as I have seen this is a good way to start but I have noticed you need to ask permission to sell brands such as huggies etc how do I go about permissions? Will it work with a store receipt? If not how am I to try and set up my account so I can start selling? I find the process very confusing. Many Thanks

I have just received my first product authenticity complaint. I only sell authentic items and have sold over 1,500 units of the ASIN B07MKLNLKS and I've selling for over 5 years, so I am surprised by the sudden claim. I tried looking for details of the authenticity complaint and checked feedback from buyers but I found nothing specifying the nature of this claim. It is very unsettling that a buyer can make this claim with no substantiated evidence and details, which I can't even see. What if this was filed by someone with ill intentions or even a competitor. Does anyone know how I can see details of this claim and for what FBA order return it is for? I fear even when providing the required documents, my account will be on a thin line because of this claim and any future account health violations or complaints will cause my account's deactivation (as I have read from other seller discussions). It states that account health won't be impacted but the 'listing is at risk of removal'. Is the listing removed if the complaint is acknowledged? Amazon has given me the option to acknowledge the complaint ( I'm unsure what this will mean for my account) or provide the required documentation.

@Ezra_Amazon @Julia_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon @Spencer_Amazon @Winston_Amazon

Hello,

Since 2022, we’ve been selling on 10 Amazon marketplaces, including the UK, EU, and US. We’re registered in Brand Registry as well.

In March, Amazon UK initiated a KYC verification process. I uploaded the requested documents correctly, but they were rejected, saying they didn’t meet the requirements. I tried about two more times with different documents, but they were all rejected as proof of address. In one case, I had to wait a full month just to get a response.

Eventually, I decided to go 100% by the book: I requested an official, letter-headed, English-language proof of address from my bank, which fully complied with Amazon's requirements. However, instead of approving it, Amazon immediately deactivated the account and rejected the appeal.

I contacted support and asked whether I could open a new account on the German marketplace. They told me that yes, I could — as long as I used a different email address. I followed their instructions and created the new account. One week later, that account was also deactivated, citing a connection to the original account.

I feel like I’ve done everything I possibly could, and I’ve run out of options. We haven’t done anything wrong. We haven’t broken any rules. We’re just a small European business trying to survive among giants. We’ve always submitted everything Amazon asked for, and now we’re completely lost — and I don’t even understand what went wrong.

Wherever I turn, I’m treated as if I’ve committed some serious violation, and that’s why the account was deactivated. But that’s not the case. It’s not even that I didn’t upload the documents. I did — and Amazon never even explained what exactly was wrong with the last submission.

By the way, we successfully passed the KYC verification on Amazon US.

Is there anything else I can do?

Thank you!

We haven't sold any items using this account for the last 3–4 years and it was on the basic plan. We have a different account selling entirely different products. However, two days ago, I received an email from Amazon saying our current active account will be deactivated, apparently because this old account was deactivated due to missing credit card information.

I’ve now submitted the required documents. Does anyone know how long the approval process typically takes to reinstate a deactivated account?

My account has been suspended for over 31 days without any explanation or communication. This is a serious violation of customer rights and communication principles.

During this period, 281 of my products have been put into a dormant state, and I have not been informed about any actions or reasons. You are requesting their destruction or other procedures without any transparency, disregarding my rights and time.

Hello,

please is there anywhere a sample of Letter of authorization, which needs to be submitted in the Verification process?

They say it should be on KYC Help page, but it is nowhere to be found.

Thank you

I noticed that Holiday settings do not allow you to stop receiving messages from buyers whilst you are away. Are there any other Amazon settings that temporarily close your account and block buyers from sending messages?

In the last couple of weeks, Amazon has changed the default placement of where Sponsored Products campaigns appear from on Amazon to 'Amazon and beyond' "sites".

"Sites are where specific ad placements can appear. These can be websites or apps.”

The two available Sites options are now "Amazon and beyond" or "Amazon Business".

So without any announcement, or ability to opt-out, all Sponsored Products campaigns have now been transitioned to 'Amazon and beyond' and your ad budget is being spent (at the same bids) on random websites and apps.

There is currently no report available to see where your ads are now appearing, or even what the potential list of websites and apps are where ads could show.

There is no ability to opt-out, and when you create a new campaign you also only have these two options.

If you've noticed your ACOS suddenly increase, this is very likely the reason why.

Even for Amazon this is a new low, with no transparency or ability to opt-out. You're now paying for ads on some random website or app, with likely no intent, at the same cost. Shocking levels of deception.