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have been selling good and this morning my product got deactivated and I have submitted this document before please anyone know any clue how to fix this ?

Hello, i am seeking for some help please.

I am preparing the documentation that Amazon requires for a seller to sell alcohol. I am a bit stuck on the 2 options below as part of the approval in the beer and wine catergory

1) I have an excise number or the excise number of my nominated agent.

2) I do not have an excise number, and I certify that I, or my agent, have paid excise duties and can provide proof that duty has been paid through one of the following: W5/W5D, HM2, TRC2, HM4, EX46, EX606, CHIEF, Duty Deferment Statement or Letter of Duty Confirmation.

Basically, I have not purchased the products yet. So I am not sure what i need to supply to Amazon. Furthermore, does this also mean each time i purchase alcoholic products from different wholesalers i need to request the excise number or proof ? in case Amazon does request documentation in the future ?

Thanks

I recently had an FBA order of a Lego set returned by the customer stating courier damage. I have received the item back and it is unopened and the box is bashed.

Amazon warehouse operatives have decided that this is customer damaged and are refusing to reimburse. This is so frustrating when Amazon are now overruling their own customers' reason for return.

discussion.I received this message from someone in the early hours of the morning last night,

Please stop selling on our listing! ASIN: B07QXB4Q52 What are the functions of your product? Do you have the same goods to deliver? Selling unauthorized products is illegal. We will crack down on such behavior severely. Please take your account seriously.

What should I do?

Yes, I do have some stock of the same product.

Thanks

Why do you keep sending emails to customers warning that their order might be lost or missing, when the postage used is simply Royal Mail 2nd Class letter with no tracking?

We buy the labels directly from Amazon, which should be enough. Instead, this only encourages fraudulent buyers to exploit the system and request a free refund. We manage to resolve most of these cases by sending the customer the label, and the next step involves filing a compensation claim on the Royal Mail website.

On our own website, we see one non-delivery per 2,000 orders approx, but on Amazon, it’s more like one in 75 – which highlights the alarming number of scam customers on the platform.

Is this reality? One day I was listing items from my regular suppliers, which I have listed for years, and other sellers do too. The next day I have no acceptable proof that these products belong to these manufacturers, so I cannot list products for 90% of my stock. I have GS1 screenshots, all info on the product, through photos, I have uploaded a product description and serial number from an official brochure and website. I am not selling anything illegal, greetings cards that many sellers sell also. All my previous EAN's are still in use and selling, but new items cannot be affiliated to the brand anymore. I feel that I shall wake up 1 day and it will all be a bad dream. Ref 10736808942, 10736222332, 10733846062. Please help!

We can't add it to my product list, we get a warning that the account is not suitable, we can't request authorization, we can't open a category. What I understand is that Amazon is trying to do: Nobody should sell products, nobody should buy products from Amazon. I'm tired of selling on Amazon, I would make more profit if I sold products in the marketplace.

THEY MAKE THINGS WORSE FOR SELLERS AND MORE TIME WASTED CLICKING AWAY?

I CANNOT BE THE ONLY ONE.

AS A FOR INSTANCE - IN YOUR CASE LOG BEFORE THERE WAS A BUTTON AT THE TOP FOR YOU TO GO BACK TO YOUR CASE LOG, NOW, ITS GONE. YOU HAVE TO CLICK HELP, IT OPENS UP YET ANOTHER TAB SESSION THEN CLICK CASE LOG. SO THREE BUTTONS INSTEAD OF ONE.

ANOTHER EXAMPLE, IN THE COUNTRIES DROP DOWN DOWN THE BOX DISAPPEARS AS QUICK AS IT APPEARS AND THEN YOU HAVE TO DO IT THREE TIMES JUST TO GET TO ANOTHER COUNTRY OR BACK TO YOUR HOME COUNTRY. ANNOYING.

THEN IN FORUMS YOU CAN PUT IN THE EXACT AND I MEAN EXACT TITLE OF A DISCUSSION IN THE SEARCH BAR & IT DOESN'T COME UP BUT IT'LL BRING YOU A LOAD OF UNRELATED CRUD YOU DO NOT WANT TO SEE AND IS NOT WHAT YOU ARE LOOKING FOR.