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VAT Claim Back
by Seller_oUBGcDmkpMa64

Hello Amazon Sellers and Team,

From 1st August 2024, Amazon charge VAT at 20% on its fees this time, and as you know, we pay VAT to brand distributors on every purchase. However, from August 1, 2024, Amazon will apply VAT to all sellers selling on Amazon UK.

So can we claim back this VAT?

We aren't getting profit from 1st August because Amazon charges 20%, so how to run a business and how to get profit? Please guide me.

@Seller_XUNeUuvrQDpgP@Seller_z3k8APxGfbQEK @Seller_VJ4XoAkjDpjPH @Seller_fgtTzyHQfOM1x @Seller_mIRnuhdx7l5sN @Seller_pcsb5w54JugEA @Seller_iTgjdgiRqiPsn @Seller_Huz6FT08OxHAR @Seller_TSXM2A5nxWSuH @Seller_sSkzzHms7Kxs6 @Seller_hnDMgUKxMh1V4 @Seller_XUNeUuvrQDpgP

Best regards,

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I called HMRC and they have no idea what they are talking about

Anybody heard this before?

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8 replies
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I had an active account on Amazon Germany and later switched to the US marketplace using the same account. After this transition, my account was suspended due to Amazon’s multiple account policy. I’ve been dealing with this issue for nearly 2 months.

The system does not allow me to update my address. Because of this, I submitted all the required documents in PDF format to Amazon, but I still haven’t received any resolution. My account remains stuck in the verification stage, and I keep getting the same automated responses.

I kindly ask for help from an Amazon representative who can actually understand my case and won’t just send an automated reply.

Your support would mean a lot – thank you in advance!

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Hi all,

Customer opened a return which was Ordered: 672 days ago

Item was a printer and the return reason was Item defective or doesn’t work

Amazon have accepted this return and have given a prior refund plus return delivery cost.

This item is out of warranty by a long way, is there anything i can do?

Thank you

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New QZ Tray Buy Shipping in Bulk issues
by Seller_gqP3LQPw6KysS

Anyone else having issues with QZ Tray today?

No matter what we do, we keep getting the same error: QZ Printing Failed for the Following Orders.

We've uninstalled, reinstalled, installed an older version, nothing works. It's worked fine for well over a year now.

We now have to buy shipping individually on over 160 orders. This is going to be a long day.

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10 replies
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Amazon picking up my stock for FBA?
by Seller_aXOFAIMMUYWXE

Hello all,

First time Amazon seller here. I have ordered stock for delivery to my home address. How do I arrange for Amazon to pick up my stock for FBA? Where can I calculate the cost of this? Many thanks

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VENDOR DIRECTOR PROBLEM
by Seller_b4pdd9R862edu

I OPENED THIS ACCOUNT 5 MONTHS AGO, AMAZON HAS BEEN CLOSING MY ACCOUNT CONTINUOUSLY REQUESTING ADDRESS VERIFICATION FOR THE LAST TWO MONTHS, I OPENED IT WITH A DIFFERENT ADDRESS BUT I AM CURRENTLY AT AN ADDRESS WITH AN INVOICE, I SENT ALL THE DOCUMENTS, EVEN THOUGH MY ACCOUNT IS VERIFIED, AMAZON CONTINUOUSLY CLOSES MY ACCOUNT

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Anyone else had zero sales today?
by Seller_w0NuiqSLJxWvi

As the title. Sales are zero today which is just not right as we sell dozens of orders everyday. Checked to see if our shop is still activated and it appears to be and also checked the buy box which we still have. All very strange never known anything like it.

2 votes
1 vote
266 views
8 replies
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My identity could not be verified
by Seller_BCYTD4xPCreN5

My last name changed because I got married, my old last name is on my credit card, my account was closed for no other reason than that and I think it was a mistake.

We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.

We leveraged a combination of automated means and expert human review to identify this issue and make this decision.

Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.

Please do not hesitate to contact Seller Support/Selling Partner Support with any questions you may have or if you believe there was an error: https://sellercentral-europe.amazon.com/gp/contact-us/contact-amazon-form.html

For more information on selling requirements, go to ‘Information required to sell on Amazon’: https://sellercentral-europe.amazon.com/help/hub/reference/G201200780

@Seller_Huz6FT08OxHAR @Seller_TSXM2A5nxWSuH @Seller_mIRnuhdx7l5sN @Seller_XUNeUuvrQDpgP @Seller_iTgjdgiRqiPsn @Seller_fgtTzyHQfOM1x

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Mixed sku pallet
by Seller_UkO4tqrtHzlIL

I have a mixed sku pallet (variation listing - essentially the same items, just different colours/weights) that I am wanting to send into FBA. I have sent pallets before but only containing single skus in the past. With this pallet, the retail boxes are sufficient to be placed directly on the pallet without being in additional cartons as they are durable enough. Each item will have an FNSKU and there are 5 ASINS. I cannot find a definitive answer as to whether this is possible. Most people seem to say that the only way of sending “loose” pallets (not in cartons) is if it contains only one sku, not multiple. Can someone clarify if I can send the mixed sku pallet without placing the units into cartons? Thank you.

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