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Hi,

Is any one else having this problem? Active inventory items that I am sending through FBA shipments are for some reason getting deleted from our Inventory before they arrive at Amazon. I can't work out ( and neither can Amazon help desk it seems) why the items are being deleted. I can add them again through the add product page using the same SKU but still all the items are being deleted somewhere along the shipment process. It is bewildering. They do not show up on the Manage inventory page and show as deleted in the FBA Inventory page. When they are processed through the FBA depot they end up in Stranded Inventory until i add them again.

Any thoughts on why this might be happening. I have sending FBA shipments for 15 years and not had this problem before

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VAT filing
by Seller_HR0IunaFlrtO7

We are a UK-based company with a non-UK resident director. Currently, Amazon is holding all the tax collected from customers on our sales. I am now in the process of applying for VAT number. Will Amazon refund the VAT it has collected on my behalf?

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Vine Review Removal
by Seller_yAbe6dHPDkyuw

Hi folks,

In March, I sent two units of my product to Vine for the review. I received one review within a week or so, and received the second 5-star vine review a week or so after that; however, it was removed after only a few days. I contacted Seller Support, they took lot of time and eventually suggested me to contact community-help@amazon.co.uk which I did but never ever received a reply from them - I followed up 4-5 times since March but in vain.

For Gods sake, this review was authentic and crucial to the visibility and credibility of my product, and why would they even remove it when they gave it and had the product for free!!!

Could anyone kindly clarify why this Vine review could have been removed OR what can be done to restore it?

Warm regards,

The Valley Treasure

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No sales in 5 days, is this normal?
by Seller_PhZA8vYyhatzR

I am on a pro plan and sales are not very good for me. I have decided not to use any campaign or advertising because I'm not seeing any sales and it's concerning for me and my business.

Can anyone advise me on what to do, I'm paying monthly for pro plan but mo sales.

Amazon is stressing me out.

I

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We’ve added a Stay Informed tab to the Seller Central mobile app, Amazon Seller, to make it easier for you to access the latest news and business-critical updates, even on the go.

To find all recent announcements and resources posted on Seller News in the app, go to the top of your home screen and select the Stay Informed tab.

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Account Representative Non Responsive for Months
by Seller_ps8OYMyIbodz1

We’d like to request reassignment of our Amazon account representative due to an ongoing lack of communication. We’ve attempted contact multiple times without resolution and would appreciate a more responsive point of contact.

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Unfair AZ case
by Seller_j9nbblCHcVgo0

HI, we buying fully tracked postage via Amazon Buy shipping to be covered if something happend or Royal lost item we will dont have to counted to Account help.

And again we are not covered .

Order Id 202-6129042-8649936

AZ Claim team A-to-z Guarantee claims: If you purchase Amazon's Buy Shipping and ship on time, you are protected against a-to-z claims where a customer reports problems with delivery. Those claims will not affect your Order Defect Rate but you are still responsible for the financial loss of these claims. My postage has been bought via this and shipped on time. That mean will not affect your Order Defect Rate. Any help is appreciated, thank you.

@Seller_mIRnuhdx7l5sN @Seller_DNQGSsdC7DccM @Seller_gAhPNiLrkfTcr @Seller_Huz6FT08OxHAR

@Seller_hnDMgUKxMh1V4 @Seller_XUNeUuvrQDpgP @Seller_TSXM2A5nxWSuH

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Brand approval Invoice
by Seller_91tJqkHurAaf5

hi any body know what kind of invoice amazon accepted i get marketplace invoice they dont accept

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Community Suggestion - Daily Poll Discussion
by Seller_1O9Zf9odnBBK5

As we all are well aware. Amazon really listens to our feedback and makes changes to benefit sellers.

With the Daily Polls, Amazon clearly would like our feedback on them. If they didn't, why would they ask?

With the comment section limit being quite small, I propose we open the floor daily to discuss it!

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EU Storage Fees by mistake
by Seller_Q7BEPP6rkHr6F

We've decided to stop selling in EU after Brexit so quiet sometime ago, recently I've discovered storage fees in 4 EU countries, because my settings only allowing storing my products in UK and we removed all EU selling programs from our account I did question seller support, however as usual no help, no answer or useless answers, however they've pointed many units of different SKUs all over the Europe......after 2 months they've decided refund all that stock, as they can't bring it back (how they were allowed to move that stock in the 1st place....), so I did ask for storage fees refund as well as I think it would be so clear and obvious but isn't all saga started again....copy and paste useless answers and absolutely not even Sorry to their obvious fault....any ideas how I can escalate this as I do have enough of time wasted with seller NOT support people????

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