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hi there, I’m after a bit of advice please. The postal charges from France to the rest of the world have changed recently and whereas before I could send anywhere very cheaply I now can’t. So is it possible (I can’t seem to find my way) to change my settings so I only sell within the country I’m in, no international sales. I’m asking about items already in my inventory that have been uploaded by me over the years I’ve been on Amazon. If possible I’d like to revert my inventory back to just distributing within my own country. Thanks in advance for any help.

I am selling toys and I have noticed a significant decrease of sales through Amazon last months (around 30-50% in comparsion with same period of last year). I am doing the same things like in the past (checking the supplies, prices, etc), also I have a positive account health.

Have you notices same problems, or is this a common sign of any sales in Amazon, or were there some changes in the system or new rules?? Dont you know what could be the reason?

Anyone else having issues with Royal Mail leaving parcels outside lately?

I don't recall it having these issues before with RM, only with couriers like Evri. Is this something they started to do? We've had a spike in these kinds of issues.

Surprisingly, some have been left outside the doors of community apartments. I really don't know how any sensible person thinks its safe to do this, you wouldn't leave your own property out in a hallway never mind outside where anyone can take the parcel.

Very simple, can someone please explain why Amazon say as a fact that a price is below the minimum price when clearly the price is higher than the minimum price, it is very clear that there is a serious issue in Amazon with this minimum pricing, just look at the screenshots and tell me that it is correct? The listings are all suspended as Amazon state as a FACT that the selling price is below the minimum price, it is clear that the price is higher than the minimum price.

This is becoming a joke now at this stage, 4 orders this week have either been lost or just not delivered when buying shipping labels from Amazon buy Shipping. I know it is a Royal Mail problem, but it never happens when I buy my postage directly through Click and Drop. Then again if I do that I get penalised on account health. Going round in circles and losing orders every week now at this stage. I post personalised greeting cards A5 using 2nd class with Amazon buy shipping and they insist on buying it through them or my ODR is affected. I have tried to speak with chat support and you all know how that goes, reading from a screen and passing the buck to Royal Mail as per usual. Why can't we just buy direct from Click and Drop??? and not have our account health affected. Disgraceful in my opinion.

Amazon lost 7 units of a product from the fulfillment center, so I applied for reimbursement of the amount (COST OF GOODS) with case id "11232128652", and Amazon gave me only around 72% of the landing cost back to me, which is absurd, and it shouldn't happen.

Here is the breakdown of the inventory:

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Total Shipped/Receiving = 10

Lost Inbound = 7

Available = 3

Inbound/Reserved = 0

Defective/Expired = 0

Damaged (Potential Reimbursements) = 0

Sold = 3

Refunded = 0

Removed By Seller = 0

Per Unit Cost of Goods = £16.24

Total amount of lost goods = £113.68

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Giving total missing items of 7 units

I only got £82.32 from Amazon instead of £113.68.

What should I do in this case?

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Hi everyone

I'm dealing with a difficult buyer situation and would appreciate your thoughts or advice

A recent buyer received their order one day later than expected. I understand this can be frustrating, and I have offered a discount as a gesture of goodwill. However, the buyer insisted on a full refund without returning the item, and when I declined, she began sending messages that were increasingly aggressive.

She stated she would “leave her review all over social media” if I didn’t comply. Despite my efforts to resolve the situation professionally, she left a 1-star review claiming the products were expired. In fact, the items clearly show a manufacturing date, not an expiration date, and the product has a long shelf life remaining.

I’ve reported the review through Seller Central and flagged the buyer’s messages as inappropriate. Sadly, they disagree. Has anyone experienced something similar? What steps (if any) helped get this kind of review removed?

Thanks in advance for any insight.

Hi I just created my first Amazon fba shipment with DPD amazon partner carrier, this is a Small parcel that weighs 1.520kg, do I need to drop this off with DPD or book a collection?? How do I go about dropping my inventory off or booking a collection? I Did not get an email or confirmation when the shipment was created and it now says ready to ship