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Hello all … I’m a very experienced seller on another selling platform but not so on AMAZON . I deal in games and consoles.. I want to list PlayStation and NINTENDO… but all restricted..needing approval etc.. what’s the best way to deal with this ?

Amazon have introduced a new template for uploading pack information.

Each pack group is now on a different tab.

IT DOESN'T WORK. Don't they test anything.

The groups don't align and once it has been uploaded it will not allow movement to the next step.

It is just exhausting dealing with them.

Can anyone help I’m a very experienced seller on another selling platform and I’m just about getting to grips with Amazon… I am thinking of sending some product lines to FBA .. how does this work ? It’s mouse pads .. do we wrap them or Amazon ? Etc

Come on Amazon what is it all about. I have books for sale that aren’t available, yet I can’t list them. You state available from (whatever date 6 months or so away) which keeps moving week by week and in reality it’s never available. Then this is acceptable, I’m sorry but it doesn’t make sense

I want to delete my account but Amazon haven't let me do so. They keep just deactivating it rather than deleting it. Every time i talk to someone i just get and automated response. Is there no way to call someone to resolve this issue?

I get told I have to reactivate the account in order to close it. I did this then they charged my £23 without reason and then they just deactivated it again

It's incredibly frustrating that you can't just talk to someone that can just shut your account down for you. You just keep being moved from team to team and no one wants to actually help you

Hello,

Hope you're well.

We're new to Seller Central and have created our first book listing. We typically warehouse with a book wholesalers, Gardners. However, we're trying to go direct to customers.

While setting up the order for stock to be delivered to the warehouse, Gardners have sent stock to one of the Amazon fulfilment centres in the UK, before we were able to set up a delivery order through Amazon with the correct labelling. We have all the delivery information from Gardners, but we appreciate this isn't the correct way to replenish your inventory

Is there any way for our stock to be correctly processed at the fulfilment centre? We would very much appreciate your assistance.

I've never come across this before but I can't use Royal Mail on one of my FBM orders.

I literally shipped the exact same item last night for 87p but when I went onto this one, a minute later, Royal Mail is greyed out and I can only use Evri.

I've opened a case via SS (11238764102) - was told to use Evri but that method is 3 times more expensive and leaves me out of pocket.

Anyone have any clues - tempted to take a hit on my VTR and use a stamp.

It's to Devon and it's a ship by today - delivery up until 1st of July (the exact same stats as other orders the same).

I'm at a loss as I've tried everything - SS aren't helping (no surprises there).

We're forced to use 'Buy Shipping' but this appears to be a glitch that will leave me with either a hit on my metrics or being out of pocket

Looking at my account several thousand £ has been given in refunds for products sold up to 18 months ago. When it was released that mineral oil was contained in the ingredients of some Jolly Rancher candy i immediately withdrew the stock units.

Under the Consumer Rights Act 2015, if a product is faulty, you have the right to a full refund within the first 30 days of purchase.

After 30 days:

If the issue is discovered after 30 days, but within the first six months, you are entitled to a repair or replacement, and if that is unsuccessful, a full refund.

Perishable goods:

For perishable goods, the 30-day limit may be shorter and based on how long the item would reasonably be expected to last.

Has anyone else found them in this same position... with perishable items

Hello. I need help but I don't know who can help me and how. We haven't violated anything that Amazon says. They write that we attempting to damage or abuse another seller by leaving him a feedback. We haven't left reviews for our competitors or anyone else and haven't asked anyone to do it. We've already sent 4 appeals and all were rejected :(