1. Listed a generic product on an ungated listing which was for the generic product
2. Chinese seller emerges and changes product title to include thier selling name (previous brand name remains) and alter the listing to look like thiers. The brand and subsequent trademarks has no relevance nor connection to them, hence the fact they had to submit a counterfeit claim with all details being about brand. Clearly Amazon did not check it and allowed it blindly to hit my account.
3. They submit a IP Violation for COUNTERFEIT goods claiming "unauthorizedly listing our product and has improperly used our brand name, product title, images, videos, and A+ content on their product page. This constitutes a serious infringement of our trademark rights and copyrights, and has already caused harm to our product sales and customer ratings."
4. Obviously all the above is false, its not even thier listing (all EU markets retain the original title which contains the brand name - which is NOT them) - the listing existed and I listed the product I also have to sell against it correctly. No IP has been infringed, nor any harm.
5. What is the procedure to report the seller who is trying to manipulate the listing and also claim a full monopoly on sales?
6. I am so tired of this rubbish on Amazon, Im truly deflated, not bothered, and dont even care about it, but want to simply resolve it as I walk one step closer to leaving this selling platform, in the hope at least, one day when the day comes, we can part ways with no hard feelings... I just havent got the energy for it anymore...